About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.
Program/ Department Summary
Mercy Corps has worked across Iraq’s 18 governorates since 2003, implementing relief and development programming, more than a third of which has focused on the specific needs of refugees and internally displaced persons. In Iraq, Mercy Corps’ programming responds rapidly to the urgent humanitarian needs on the ground and supports community transition towards recovery through increasing access to education, building bridges between communities and working with youth on their psychological wellbeing and expanding livelihood opportunities to help individuals reach their full potential.
The Cash Consortium of Iraq (CCI) is a partnership between five international humanitarian agencies to model and deliver innovative and effective cash-based programs which meet the relief and recovery needs of conflict-affected communities. In line with the changing context, the CCI’s portfolio is further expanding to include livelihoods and early economic recovery programming, while still ensuring that the relief needs of vulnerable communities are met. Led by Mercy Corps, the CCI also includes the Norwegian Refugee Council (NRC), Danish Refugee Council (DRC), International Rescue Committee (IRC) and Oxfam.
General Position Summary
The CCI needs a strong leadership and coordination function in order to operate effectively and deliver on its vision to be a leading national and global cash actor that supports the ability of vulnerable, conflict-affected people to cope and recover form shocks, and influences national and global policies regarding the use of cash-based interventions in conflict contexts.
The CCI Director serves as a strong team leader for the consortium as a whole, represents the interests of all five partnership, and ensures it is working effectively and efficiently across member agencies.
S/he will be an effective communicator with exceptional team building and coordination skills. S/he is responsible for managing the relationship between the five international NGO partners implementing a common, cash based response to the Iraq humanitarian crisis, while expanding the consortiums’ portfolio of cash-based early-recovery interventions. S/he is detail oriented with excellent planning skills. S/he will also be experienced in networking and donor representation.
The CCI Director will provide operational leadership to the consortium. S/he will manage the contractual relationship between the different partners and the current primary donors (the Canadian government Global Affairs Canada, the European Union, the Department for International Development, the Office of Foreign Disaster Assistance and Food for Peace, UN Office for the Coordination of Humanitarian Affairs); work with consortium partners to broaden that donor base and grow the funding portfolio; coordinate the delivery of high quality programming; report on the activities implemented based on donor regulations and build relationships between the consortium, the Cash Working Group and early recovery working groups (the Iraq cluster equivalent), donors, UN and UN coordination structures, the World Bank and the government of Iraq.
Essential Job Functions
Strategy and Vision
- Maintain strategic vision and provide the operational leadership for the CCI. Assist the CCI in planning its own development and in seeking funding support for its growth. Assist Mercy Corps in redefining the role in order to be more sustainable
- Lead the development of the CCIs multi-year strategy and vision (2020 – 2022) and ensure successful role out of this strategy
- Define and operationalize the CCIs early-recovery programming and seek new funding sources to support such interventions
- Recognize opportunities for innovative action and explore implementation possibilities with the CCI
- Maintain implementation momentum by consolidating implementation strategies and plans
- Develop and organize activities to secure resources for programs and convince stakeholders to provide support
- Develop and manage a clear system for tracking and reporting against deliverables
- Maintain strong and transparent communication with consortium partners
Representation and Coordination
- Participate in external representation of the consortium with various groups including donors, UN agencies, the World Bank and the government of Iraq
- Represent consortium progress to donors as well as within the Cash Working Group
- Share learning from the consortium with the greater humanitarian community within Iraq as well as regionally and globally as relevant
- Chair Steering Committee and Technical Working Group meetings
- Manage the contractual agreements with partners and Mercy Corps.
- Oversee operational planning for ongoing program activities across the consortium
- Ensure that program implementation is conducted with the respect to grant agreement(s) and timeframe
- Ensure monitoring systems are in place, including gathering data for case studies and lessons learned
- Conduct planning and progress review meetings
- Adhere to all Mercy Corps procurement, logistics and administrative regulations related to programming
- Ensure timely submission of high quality donor reports on behalf of the consortium
Finance & Compliance Management
- Ensure the consortium is in line with GAC, ECHO, OFDA-FFP, DFID, UNOCHA, MADAD as well as potential new donors, and Mercy Corps compliance rules and regulations
- Oversee the consortium overall budget and ensure partner expenditures are in line with agreed upon budgets
- Monitor expenditures and forecasts, ensure timely identification of under/over spends and propose and implement solutions
- Work closely with the Mercy Corps finance and grant teams and headquarters to ensure timely financial reporting on behalf of the consortium.
- Work with ethics teams to ensure allegations are investigated and addressed, and that the steering committee and donors are informed
- Ensure compliance with security procedures and policies as determined by country leadership. Proactively ensure that team members operate in a secure environment and are aware of policies.
- As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve – we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
- Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Grants, Advocacy and Research, M&E and Data and Livelihood consortium team members seconded from partner organizations
REPORTS DIRECTLY TO:Country Director
WORKS DIRECTLY WITH:CCI Partner Agencies, Mercy Corps Programs, Operations and Finance teams, Regional and HQ Technical Support Units
Knowledge and Experience
- BA/BS or equivalent in international studies, economics or other relevant field; MA/S preferred
- 5-7 years of international relief and development program management experience, in emergency and recovery program management
- Previous experience in managing consortiums or managing/facilitating/influencing in network or partnership settings preferred
- Combination of direct and remote management experience preferred
- Demonstrated ability to communicate effectively with colleague agencies
- Demonstrated flexibility and creativity in planning and problem solving
- Experience working with local authorities, national and international NGOs
- Effective verbal and written communication, multi-tasking, organizational and prioritization skills
- Excellent oral and written English skills required
- Ability to work effectively with an ethnically diverse team in a sensitive environment.
The successful CCI Director will combine exceptional team building, planning and communication skills and experience in maintaining donor and partner relationships. S/he will possess high level of adaptability and be able to adjust to a constantly changing working environment. S/he will have previous experience in implementing programs in insecure and conflict context. Prioritizing, problem solving, ability to seize opportunities, attention to detail and strategic vision are essential. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
Living Conditions/Environmental Conditions
This position is based in Erbil, Iraq and is unaccompanied. This location is eligible for hardship and R&R breaks. Travel within Iraq will be required (estimated 30% travel). Erbil is a comfortable city with most amenities and moderate security. Living conditions are in group housing; water, electricity and internet are present with some cuts.
Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps’ policies, procedures, and values at all times and in all in-country venues.
Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment