Community Outreach PSS Delegate JOB

Disaster Response Roster

Community outreach PSS Delegates focus on community mobilization in the areas of protection and psychosocial support in communities outside of the Emergency Response Unit.

Community outreach PSS Delegates assess, plan, monitor and supervise, and evaluate interventions and programmes for communities.

They act as technical advisors in matters of protection and psychosocial support for ERU management and other partners and ensure links to relevant IFRC structures.

Community outreach PSS Delegates have Red Cross Red Crescent background, are experienced in providing community-based psychosocial support in emergency and recovery phases.

Reporting lines:

Community outreach Delegates refer to ERU team leader or HeOps

Community outreach PSS Delegates focus on:

• Community engagement and participation
• Protection and psychosocial support needs of communities in collaboration with local leaders and partners
• Plan interventions and programmes to build resilience in communities seeking synergies with other Internal or external programmes where possible
  • Information management vis-à-vis communities
  • Acting as a Child Protection focal point if needed

RESPONSIBILITIES AND TASKS

If the below tasks are not already carried out or there is a request:

• Develop assessment questionnaires and carry out assessments in protection and psychosocial support using a mixed variety of methodologies
• Train assessment teams to carry out assessments and analyse findings in order to develop a plan of action
• Update the Emergency Plan of Action
  • Adapt/develop a monitoring and evaluation system for psychosocial support aligned with and based on IFRC and the PS Centre standards
  • Provide input to reports, programmes, interventions and strategies and appeals based on assessment findings that build on identified best practices
  • Map referral services and pathways, develop templates and procedures for follow up
  • Assess needs for psychosocial support to national staff, volunteers – and to Delegates if requested to do so by team leader or HeOps

Capacity building and volunteer management

• Develop volunteer profiles, recruit, screen, train, mentor and supervise volunteers
  • Train volunteers and/or train trainers in protection and mental health and psychosocial support approaches and interventions as psychological first aid and Child Friendly Spaces and other Community Spaces.
  • Develop training plans for staff and volunteers.
  • Train volunteers and/or train trainers in protection and mental health and psychosocial support approaches suitable for outreach activities taking age, gender and diversity into consideration
  • Capacity build and mentor the Host National Society’s focal point(s) in areas of protection and psychosocial support
  • Support volunteer and Host National Society’s staff members’ coping strategies in relation to the crisis and beyond
  • Promote a culture of conflict resolution

Programmatic area

• Establish and monitor Child and other Friendly Spaces following international standards and guidelines and ensure conduction of relevant activities and support groups
• Create a safety plan for those with protection needs
• Develop and disseminate key messages through community awareness raising
• Identify, contextualize, translate and produce information, education and communication materials
• Engage community leaders and institutions in planning of interventions and programmes
• Build community capacity through establishing community committees and support groups
• Support implementation of structures and mechanisms for staff and volunteers support in Host National Society
• Support the Host National Society in developing protection and mental health and psychosocial support strategies and action plans taking gender and diversity into consideration

Advocacy and liaising

• Advocate for the importance of integrating protection and psychosocial support in all sectors
• Link with Restoring Family Links, PSS hospital teams and other Movement services
• Map, establish relations and coordinate with stakeholders, Movement partners and other agencies for common interventions as e.g. developing adapted guidelines for protection and psychosocial support
• Ensure that IFRC actions are in support of the Host National Society and is part of a coordinated response with partner agencies
• Establish referral systems for issues such as mental health support, in response to sexual and gender-based violence and child protection concerns

Reporting and visibility

• Provide regular and timely reports
• Be available for interviews and provide input to IFRC and National Societies’ communication departments, international and local media etc.

If requested by the ERU team leader

• Offer technical advice on actions to take as e.g. interventions that further the development of a culture of stress management and conflict resolution in the team

Provide psychological first aid to team members and Host National Society’s staff in acute need hereof