Capacity Africa is pleased to announce a Certificate Course in Conflict Management Online and Distance Learning Course, which starts 1st of every month
Wherever different personalities meet in everyday professional life, different views and interpretations are on the agenda. This often leads to open or hidden conflicts. It is crucial not to fear conflicts or consider them as disturbing, but much more as a chance for better and more creative problem-solving! Because the problem is not the conflict itself, but the handling of the conflict situation!
In order to use this potential optimally, it is necessary to have a mastery of tools with which one’s own logic and ways of thinking become visible to others and help them to decode the individual interests behind them. One’s own attitude and approach to the logic of others determine the guises and escalation steps of conflicts. These decisive aspects are therefore focussed on in our conflict management seminars.
- Define conflict.
- Identify assumptions of conflict.
- Recognize the five styles of conflict resolution and the benefits and pitfalls of each style.
- Demonstrate the important role Communication plays in conflict prevention and management
- Understand the principles of negotiation, mediation, and advocacy
- Select and apply negotiation, mediation, and advocacy skills in a variety of social work contexts,
- Discuss the effect that power has on conflict resolution.
- Implement a strategy for continuous conflict management.
Capacity Africa was established in 2004 in Amsterdam
with the Africa regional offices in Nairobi. The organization was
formed to address capacity building needs among development and
corporate organizations in Africa and Asia by offering Online
Certificates and In-House training. The organization has over ten
years of experience working with development partners in capacity
building in. We have trained over 5000 development and Business
Professionals in various thematic areas.
Participants will need to use email, upload and download word docs,
PowerPoint files and PDFs, and post on the discussion board or send assignments by email. If you do not have internet speed sufficient to download materials, an offline DVD or hard copies course may be the right alternative for you. Materials Provided: Online delivery of curriculum materials, exercises and templates.
After they have read the material for each unit, students are expected to test their own Learning by completing some relevant exercises and tasks.
In order to demonstrate their understanding of the course content, students will be required to submit three assignments.
DURATION AND COURSE LOAD: 8 Weeks – 5 to 6 hours per week
DATES: (Two Months) Course Starts 1st of Every Month
REGIONS TARGETED: Global
COURSE FEE: $500
ORGANIZERS: Capacity Africa
LANGUAGE: English only
FORMAT: Web-based and Distance Learning facilitated
GENERAL COURSE CONTACT: firstname.lastname@example.org