TERMS OF REFERENCE (ToR)
Languages required: English
Starting date: As soon as possible
Duration of the contract: 20 working days
Background – Scope of the Consultancy
The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organization working in Myanmar since 2009 in response to cyclone Giri and currently supporting operations in four different States (Kachin, Northern Shan, Kayah, Rakhine). DRC aims to make available immediate relief and protection to displaced people and vulnerable host communities in an impartial, inclusive and neutral manner, adhering to DRC’s Code of Conduct and core Humanitarian Principles.
DRC is looking for short-term support to (i) improve internal policies and procedures for cash handling and distribution, and (ii) conduct a review and provide recommendations for the most appropriate, optimal – and where possible digital – transfer mechanism(s) in support of its humanitarian cash-based programming.
Objectives of the Consultancy
DRC Myanmar is seeking a consultant to strengthen its internal policies and procedures for programmatic and operational cash handling and distribution. DRC operates programming across three field offices in the Area Office, and currently utilizes cash as a modality across livelihoods and protection programming, as well as making payments to incentive workers. Appropriate, up-to-date and collaboratively (i.e. cross-team) developed Standard Operating Procedures (SOPs) to clarify systems, roles and responsibilities and critical actions have been identified and prioritised as a clear need by the DRC Myanmar office. The consultant will be responsible for reviewing existing SOPs and associated programmatic and operational practice to: understand existing procedure; assess risks, gaps or areas of weakness; and then develop a comprehensive set of strengthened SOPs which are fit for purpose, and ensure alignment with DRC’s support systems and compliance with its risk management framework.
In addition, DRC Myanmar is currently solely reliant on physical cash transfers. With a rapidly changing context, risk mitigation is important – as is transitioning to safer, more appropriate and where possible digital payment systems and transfer mechanisms to deliver DRC’s cash-based programming. Limited work by other agencies has shown that there are few alternative options, however a full scoping has not been done. The consultant would be responsible for conducting a rapid payment systems landscaping/mapping to review available options, as well as reviewing the alternative arrangements used by other agencies in response to access restrictions. The consultant would then develop a recommendations paper outling potential options, and compliance issues and risks.
Duties, Responsibilities and Deliverables
The Consultant will be based in DRC’s Area Office.
The consultant will report to the DRC Area Manager, Program Managers, and Support Services. They will conduct the following activities:
- Conduct a review of all existing and relevant cash-based programme SoPs, DRC’s systems, and programmatic and operational needs and constraints
- Conduct a desk review of research done by other agencies, modalities used by other agencies currently and previously in NRS for both Cash SoPs and payment systems
- Produce a comprehensive set of revised SoPs
- Conduct interviews with key stakeholders on available payment systems, including DRC staff, other INGOs and UN agencies, Financial Service Provider (FSP) representatives, traders and/or relevant local market actors, and community members
- Produce a final report summarising the payment systems landscape and making initial recommendations for next steps
- The consultant will sign the code of ethics and will ensure full respect of humanitarian principles at all times, including when working in local communities and engaging with community members.
- The consultant will sign DRC’s ‘confidentiality form’.
- Written analysis of existing procedure, and key risks, gaps and areas of weakness for cash handling and distribution in the Area Office
- Comprehensive set of updated cash Standard Operating Procedures (SoPs) for the Myanmar CO
- Report on payment system options within the target area including:
a. Mapping of formal and informal payment systems which support humanitarian cash- or voucher-based programming
b. Overview of who utilizes which form of payment system
c. Risks and compliance issues per system
d. Recommendations on additional mitigation measures for access constraints
Profile of the Candidate
Your Experience must include:
· Experience with Cash and Voucher Assistance (CVA) programming, particularly in conflict or access constrained areas
· Demonstrated understanding of the work proposed in the TOR
· Strong English writing skills and ability to work well with a translator in the field
- Demonstrated knowledge of humanitarian emergency operations and roles/responsibilities of humanitarian actors
- Understanding of the Myanmar context
- Ability to work with minimum supervision
DRC strongly advocates for equal opportunity and promotes a diversified and inspiring working environment. In order to apply for this consultancy, please submit the following
- Current resume
- Detailed work plan
- Detailed budget
- Proposal of how you would achieve the objectives of this consultancy
By clicking Apply Button HERE* no later than on 5PM on June 28 2019 (Friday)**.
Please note that due to the urgency of this position, applications will be reviewed on an rolling basis and DRC reserves the right to initiate the recruitment process before the deadline for applications.
Danish Refugee Council is an equal opportunity employer and consider all applicants on the basis of merit without regard to race, national origin, religious beliefs, sexual orientation, age, marital status or physical or mental disability.