organization:Danish Refugee Council
deadline:18 Jan 2019
Overall purpose of the role Improve access to critical services for vulnerable populations and increase coordination between service providers by establishing coordinated multi-sectoral referral mechanisms that will be piloted in Kabul, Herat, Nangarhar, Kandahar, and Mazar-i Sharif, in line with international best practices.
Context Humanitarian assistance and protection services are currently provided across Afghanistan by a wide range of actors, including national authorities, international organisations, and national organisations. Whilst some bilateral referral pathways have been established between service providers, there is no standardised referral system. This has led to an ad hoc approach to referrals between service providers, and between humanitarian sectors, which fails to provide consistent access to critical services for vulnerable populations. Establishing a coordinated multi-sectoral referral mechanism in line with international best practices has therefore been identified by the Protection Cluster as a priority at both the national and regional levels.
- Map and verify protection and protection-related humanitarian services (see below) and identify existing and recommended referral pathways, working in close collaboration with Afghanistan and regional Protection Cluster members:
a. Conduct desk-based research on protection services and related humanitarian assistance programming in Afghanistan, with a focus on Kabul, Herat, Nangarhar, Kandahar, and Mazar-i Sharif, drawing on existing 3/4/5 W reporting and program data;
b. Conduct interviews with protection and related humanitarian assistance service providers, with the support of the Protection Cluster;
c. Conduct focus group discussions and semi-structured interviews with diverse range of beneficiaries to gain beneficiary-perspective on referral needs of different groups, including based on age, gender, and disability;
d. Identify existing and recommended referral pathways based on service mapping.
Develop and support the establishment of referral Standard Operating Procedures and Toolkit in line with international best practices.
Train representatives from each service provider on referral SOPs and materials in the toolkit, and on how to effectively train members of their own organisations on the referral mechanism (Training of Trainers). Follow up with each participating organisation on the implementation of the referral mechanism.
- Report mapping services and identified referral pathways, including but not limited to:
· Legal Assistance; Mediation Services; Family Tracing Services; Mental Health Services; Psychological Interventions; Psychosocial Activities; Protection Support/Services; Child Protection Services; GBV services; Physical Health Care; Physical Rehabilitation; Community Centre/Social Services; Education; Shelter; Material Assistance; Nutrition; Financial/Livelihood Assistance
- Referral Mechanism Toolkit, including but not limited to:
· Referral forms, checklists, templates;
· Quality verification tool;
· Guidelines and Standard Operating Procedures;
· Training package for trainers on referral mechanism and tools.
- 5 Regional workshops (Herat, Kabul, Kandahar, Nangarhar, Mazar-i Sharif) with service providers resulting in:
a. The establishment of formalised referral pathways between service providers, and a coordinated referral mechanism.
b. Representatives from each service provider being fully trained on the referral mechanism and tools, and capable of internally training their organisation/institution’s staff on the materials (training of trainers). Follow-up mission resulting in recommendations and next steps document at end of consultancy.
• At least 5 years of work experience in protection, and 7 years of work experience in the humanitarian or development sector.
• Demonstrated experience establishing or strengthening referral pathways in an emergency context.
• Demonstrated knowledge of humanitarian principles and their application in protection programming.
• Demonstrated experience with and knowledge of the Cluster approach.
• Proven expertise mainstreaming the needs of specific target groups, including gender, disability and age groups.
• Able to conduct field work in a strict security environment.
• Previous experience working in Afghanistan strongly preferred. Must be available to start immediately.HOW TO APPLY:
The closing date for this call as Friday 18 January 2019
Applications will be reviewed on a rolling basis, and the position may thus be filled before the closing date.
If you are interested in this role please submit your CV, cover letter by clicking on the following link https://candidate.hr-manager.net/ApplicationInit.aspx?cid=1036&ProjectId… and submitting a brief technical proposal outlining your proposed work plan and budget to email@example.com and incase you had questions please send email to firstname.lastname@example.org.