Country Representative (SFH), Johannesburg (Temporary)

Title: Temporary Country Representative, Society for Family Health (SFH)

Department: Southern Africa

Based in Johannesburg, South Africa,

Up to 10 % international travel

Reports to the Regional Director, Southern Africa

Who we are

With over 45 years of experience, working in over 60 countries, Population Services International (PSI) is the world’s leading non-profit social marketing organization. PSI is reimagining healthcare, by putting the consumer at the center, and wherever possible – bringing care to the front door. We are working to fix market failures, shape future health markets and shift policy and funding to better support consumer empowered healthcare.

There are over 7,000 “PSI’ers” around the world. We are a diverse group of entrepreneurial development professionals with a wide range of backgrounds, experience, and unique skills that we bring to the critically important work that we do.

Society for Family Health (SFH) is PSI’s local affiliate in South Africa. A non-governmental provider of health products, services and communications, SFH is one of South Africa’s leading market development organizations. Its current portfolio includes HIV testing services (including self-testing), condom programming, voluntary medical male circumcision, and schools-based sexuality and HIV prevention programs. All of these programs are supported by behavior change communications, marketing and training. SFH was established in 1993 as a condom social marketing organization and since then has distributed more than a billion condoms. SFH has a legacy of delivering health products, services and communications and aims to become a leader in developing South Africa’s primary health care market.

Join us!

PSI seeks an experienced leader in public health and development to act as Temporary Country Representative, South Africa for approximately 3 months. The Temporary Country Representative (TCR) will oversee SFH’s existing heath projects and support development of new initiatives that arise during her/his tenure. The TCR will focus on implementing the work of today as well as overseeing the close-out of some existing projects and mitigation of high-level compliance risks. Expertise in operations and the management of large, donor-funded awards, and exposure across multiple health areas is a plus, particularly sexual and reproductive health and rights, as well as primary care. The TCR represents SFH to government, key stakeholders and donors; directs staff; supports development of new business opportunities; ensures contract compliance and risk mitigation; manages financial, administrative and logistical resources; and oversees the preparation and execution of budgets and work plans. In addition to proven skills in organizational management, the ideal candidate will have demonstrated ability to identify and mitigate risks, maintain partnerships with donors, the government, local partners, and PSI’s other activities in South Africa. The TCR will report to the Regional Director for Southern Africa in Washington, D.C.

Sound like you? Read on.

Your contribution

The Temporary Country Representative will be responsible for the overall management (financial, administrative, and programmatic and compliance), and representation of SFH’s activities in South Africa. In addition, the TCR may be called upon to assist with development (fundraising, networking and collaboration with partners). Key responsibilities include, but are not limited to:

• Assessing and supporting the priority needs of the platform, in close collaboration with the current Director of Administration & Finance and the Regional Director;
• Managing for excellence, to ensure that programs deliver to expectations, meet or exceed targets, and demonstrate PSI’s contribution to epidemic control in South Africa;
• Working in close collaboration with relevant PSI technical and support departments, particularly HIV/TB, Grants and Contracts, Field Finance/Accounting and Procurement to assure technical excellence and compliance.
• Managing external relations with donors (e.g. PEPFAR, CDC), governments, international and local NGOs, and commercial entities;
• Overseeing in-country personnel recruitment, training, and supervision of approximately 250 staff with a strong emphasis on coaching and building SFH staff capacity, particularly in the areas of compliance and audit;
• Overseeing internal controls and accountability mechanisms and enforcing field office administrative policies;
• Overseeing the development and implementation of evidenced based marketing and communication campaigns and other activities including stronger emphasis on data to decision making;
• Overseeing development of the 2019 Annual Operating Budget, as well as donor annual workplans as required;
• Supervising marketing, M&E and research activities;
• Ensuring timely and accurate programmatic and financial reporting to PSI/Washington and donors as required.

What are we looking for?

The candidate we hire will embody PSI’s corporate values:

• Measurement: You use hard evidence to make decisions and guide your work. You set clear goalposts in advance and explain clearly if you need to move them.
• Pragmatism:You’ll strive to deliver the best possible result with the resources available. You won’t be paralyzed by a need to make things perfect.
• Honesty: You own your mistakes and are open about your shortcomings – it’s the only way you’ll learn and improve.
• Collaboration: You’ll quickly establish a mental map of whom you can rely on for what, on your team, at headquarters, and in our country offices – if you try to do it all yourself, you won’t succeed.
• Trust: You accept limits to your sphere of control and give colleagues the benefit of the doubt
• Commitment: You are in it for the long-haul and want to grow with the organization, just like PSI serves its consumers and partners with host-country governments through thick and thin

The basics

• Astute representational skills for advancing partnerships with donors, local organizations, and other key stakeholders.
• A collaborative spirit to work in close strategic and operational coordination with the leadership of PSI’s other South Africa-based projects–regional contraceptive social marketing, HIV self-testing, and men’s testing & treatment research. (This will include assisting with oversight of tax compliance for PSI expats in South Africa).
• Significant personnel and financial management experience;
• At least eight years’ management/work experience in a developing country; experience working in Africa preferred;
• Relevant post-graduate degree (MBA, MPA, MPH etc.) or equivalent experience;
• Exposure to international development and health issues;
• Proven ability to manage and mentor staff as well as to transfer coaching skills to supervisors;
• Familiarity with USG and other international donors;
• Proven leadership demeanor: calm under pressure, diplomatic, and decisive;
• Fluency in English;
• Proficiency in word processing, the use of Excel, and data analysis.
• References will be required.

What would get us excited?

The successful candidate will be flexible, emotionally intelligent and a strategic thinker. He/she will have excellent communication, analytical, organizational, interpersonal and cross-cultural skills; and proven abilities to produce results, build teams & nurture talent, and manage relationships. Preference will be given to candidates with management experience with a health NGO; familiarity with USG and other international donor community guidelines; and familiarity and experience with PSI’s processes, procedures and policies.

STATUS

• Exempt

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.

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