Course overview
This diploma is designed to enlighten students on the art of communication, perception, group dynamics and persuasion by studying both verbal and non-verbal communication strategies.
Course Objectives
At the end of the course, participants should be able to;
- Discuss the difference between soft skills and hard skills
- Identify different communication channels
- Differentiate between verbal and non-verbal communication
- Discuss filters and barriers
- Explain the effect which new technologies have had upon communication
- Discuss the importance of culture and context to communication
Course Contents
- Introduction to Communication
- Types of Communication
- Listening Skills
- Language for Communication
- Communication in Organizations
- Communication Network
- Writing Business Letter
- Writing Memos, Circulars and Notices
- Report Writing
- Writing E-mail
- Oral Communication Skills
- Meetings
- Reading Skills
- Employment Communication – Resume
- Employment Communication – Job Interview
Training Format:
- All materials are made available through our Online Learning Platform
- Students should commit approximately 5-6 hours of their time per week
Materials Provided:
Online delivery of curriculum materials, exercises and templates.
Assignments:
In order to demonstrate their understanding of the course content, students will be required to submit assignments at the end of every month.
Course duration: 6 months
Regions Targeted: Global
Courses Fees: €800