Organization: Danish Refugee Council
Are you an experienced human resource professional able to manage and monitor DRC’s most important assets, which is operating in the centre of a highly volatile and sensitive environment? If yes, then this position might be for you.
Who are we?
Danish Refugee Council is a leading protection agency pursuing our mandate to protect and promote durable solutions to displacement-affected populations on the basis of humanitarian principles and human rights. In the Middle East (ME), DRC apply a regional approach with operational presence in Jordan, Lebanon, Syria, Turkey, Iraq and Yemen.
Present in Iraq since 2003, DRC is today operational in the Kurdish governorates, in and around Baghdad and in several South-Central governorates. Focused both on the influx of Syrian refugees and the current IDP crisis, DRC is providing assistance in a range of sectors including Camp Coordination and Camp Management, Protection, Livelihoods, Emergency Response (including food security, cash, and NFIs), WASH, Shelter and Mine Action. The Iraq programme presently employs some 487 national staff and 61 international staff, and is growing to meet new, emerging needs associated with ongoing and recent conflict in multiple locations.
About the job
This role has a country focus and ensures compliance to DRC procedures and guidelines within the country. The role contributes to the development of country strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to country operations while overseeing country activities:
Duties and Responsibilities
- Lead and manage the Human Resources team (including people planning, performance, well-being and development)
- Provide technical support, advice and capacity build the Human Resources team
- Advise and assist managers in Human Resources related issues and concerns
Recruitment, development and people planning
- Drive and support recruitment and selection activities ensuring compliance with recruitment process
- Work with senior management team and senior staff on new staff retention strategies and initiatives
- Ensure proper on-boarding process of all newly recruited staff in the operation
- Ensure oversight and consistency in position titles and grades, across all field locations
- Support staff development activities including promoting the DRC Learning Catalogue.
- Develop/maintain local processes for staff development making use of the DRC Learning Catalogue.
- Assist managers to identify, recommend and approve Learning & Development initiatives for their employees through DRC’s Learning Catalogue.
Performance, well-being and compensations & benefits
- Proactively respond to and manage performance counselling, employee grievances and disciplinary issues as required, with a focus on building manager competency and ensuring that documentation is kept
- Lead the performance management process
- Act as an impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and meets all legal and labour regulations and requirements
- Lead people well-being initiatives
- Define and review salary structure in partnership with the Senior Management team and coordinate annual compensation review process and compensation adjustments
Human Resources Policies and Support
- Maintain and update Staff Human Resources Handbooks as necessary
- Proactively pursue continuous process improvement in Human Resources related practices in order to enhance the quality and efficiency of output/delivery.
- Work closely with HQ to share information and provide support as required
- Ensure oversight of relevant lists (e.g. leave, RR) in coordination with managers and field sites
- Monitor contract end dates and proactively liaise with managers regarding extension or end of contract
- Coordinate the exit process of all Expatriate staff
- Achieving DRC’s strategic goals and objectives within the area of responsibility
- Making significant decisions on what the unit does: its purpose, functions and role, and for making commitments and decisions that require the expenditure of significant unit resources.
- People management of direct reports, generally at least 3 employees. This includes hiring & firing, objective setting, probation, performance appraisal, development of staff, managing performance, including poor performance, etc.
To be successful in this role you must have:
- At least 5 years’ experience in relevant field, of which at least 2 years in a senior Human Resources management role within an NGO
- At least 3 years’ experience with people management
- Master’s degree in Human Resource Management, Business, or Social Science Degree specializing in Human Resources
- Proven leadership skills and a competence in people management
- Demonstrated understanding and working knowledge/experience of Human Resources Management principles, concepts & processes
- Extensive knowledge on local labor law
- Excellent skills in handling and advising on complex people management issues
- Experience in developing Human Resources strategies and policies, and driving implementation
- Making sound decisions based on DRC policies, MOPs, standards, and the advice of technical experts in DRC
- Experience using an online system for recruitment
- Excellent computer skills (Word, Excel, databases)
- English (fluent)
- Arabic (preferred)
- Kurdish (preferred)
In this position, you are expected to demonstrate DRC’ five core competencies:
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: You act in line with our vision and values.
DRC will offer the successful applicant a one-year contract. You must be available to start work from January 2019 and be willing and able to work in Erbil, Iraq.
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Nationals; please refer to www.drc.org under Vacancies. This position will be placed at A12 level for Expatriates.
R&R cycle in terms (12 weeks, 5 work days)
Interested? Then apply for this position by clicking on the apply button.
All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV only applications will not be considered.
If you have questions or are facing problems with the online application process, please contact email@example.com
Applications close 28 October 2018.
Need further information?
For further information about the Danish Refugee Council, please consult our website www.drc.org
If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.