Organization: UN Children’s Fund
Closing date: 05 Oct 2018
UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
For every child, Hope
-To build and strengthen an information management system that supports and tracks integrated case management for child protection and generates information which can improve child protection services, including preventive and response services
How can you make a difference?
Key roles and responsibilities
Working closely with the Ministry of Women and Children Affairs (MoWCA) and the regional Bureaux of Women and Children Affairs (BOWCAs) and Bureaux of Labour and Social Affairs (BOLSAs) and Bureaux of Justice (BoJ) (particularly where BoJ is the statutory lead of the One Stop Centre), and reporting regularly to the Federal Attorney General’s Office as the coordinating institution for Violence against Children and Women (VACW) in Ethiopia, the consultant will be responsible for the following specific tasks:
1. Support the review, refinement and development of paper based tools/forms for child protection cases:
- Taking forward the existing evidence on data flow mapping undertaken in four regions (Amhara, Benishangul Gumuz, Gambella and Somali); assess data flow processes in all eight regions related to child protection cases in all relevant sectors and institutions (notably BOWCA, BOLSA, BOJ, One Stop Centers and Special Investigation Units) and, if/where possible police stations through the Police Commission at federal, Addis Ababa and regional levels to identify the key tools and processes in place for managing a reported child protection case, including case of violence. This includes consideration of appropriately capturing and protecting the sex, age, gender, ability/disability, socio-economic status, legal identity and any other relevant individual or group characteristic.
- Compare the tools with the ones agreed under the National Case Management Framework and other relevant tools (ie from countries participating in the ‘children on the move’ programme) and develop a plan to harmonize them across the different sectors and to incorporate cross border case management.
- Organize, co-facilitate and document the result of consultation workshops convened with all sectors in each region and with Federal partners to arrive at an agreement on the tools to be adopted to maintain paper based data flow for child protection cases. cases. Develop first draft of SOPs and harmonized forms, referral pathways and information sharing protocols and revise based on feedback during consultative workshop.
- Finalize the protocols, forms and tools and prepare a plan of action with Federal partners and UNICEF Regional offices (and UNICEF Headquarters/Regional Offices vis-à-vis the cross-border dimension) in their testing and roll-out, including training.
2. Test and Roll-out the protocols, forms and tools for child protection at Federal and Regional levels and for cross-border case management:
- Based on the plan of action develop a road-map with key milestones for rolling out orientation and training for federal service providing centers (one stop centers, police stations, special investigation and prosecution units in Addis Ababa) and those in each of the regions.
- Facilitate translation of the protocols, forms and tools into all relevant regional languages.
- Coordinate with partners to organize field testing in identified regions and for cross-border cases.
- Prepare training package on SoPs and referral pathways in identified regions for each involved sector.
- Define the criteria for selection of participants for the training on IMS and database management
- Co-facilitate trainings with UNICEF Child Protection Specialists and Officers from the Country Office and Field Offices and UNICEF Country Offices participating in the ‘Building Self-Reliance and ‘Children on the Move’ programme for government staff from different sectors on proper IMS practice, the tools and their use. NB: depending on when this is done, this may also be an opportunity to introduce the participants to the National Case Management Framework for Child Protection.
- Co-facilitate training of identified social service workforce and associated work forces in the identified regions, on proper IMS practices.
- Plan and execute follow up mission to the Regions to provide hands on support and coaching for the staff managing the tools to ensure that data is captured well and key principles for data management are followed.
- If/as possible, facilitate regular introduction and systematization of case management meetings in identified regions every two months.
- Convene regular meetings at national level with MoWCA, Federal Attorney General and other key ministries to share and exchange results, constraints and how they are being addressed.
3. Assess the readiness and feasibility of and design a phased approach to a digital information and case management system and informed by the CPIMS+/Primero:
- Assess the functionality and efficiency of data base management for child protection based on reports and inputs from the different sectors at both regional/national levels and UNICEF Field Offices
- Scope and document the functional and technical requirements of and digital case management and information management system based on the paper based system
- Provide insights to the global Primero team on the technical landscape, capacities, and technical literacy of the target user population
- Develop a prototype of the digital information and case management system and conduct usability testing
- Organize an orientation workshop with MoWCA, Federal Attorney General and other Federal ministries to introduce the proposed plan and system and gather feedback
- Produce a comprehensive report of the development, testing, deployment and user acceptance testing of the information and case management system for both the paper-based and digital systems.
The key expected deliverable of this assignment are as below:
- Final harmonized case and information management tools across sectors and for cross-border movement to capture information on child protection cases
- A team of at least 20 trained staff from all relevant sectors providing child protection services in each of the eight regions (including federal/Addis Ababa) with capacity and skills to implement and monitor the cases until they are closed.
- Report to take forward cross border case management, produced in coordination with UNICEF Headquarters, Regional Office and Country Office teams working on ‘children on the move’ to establish a minimum common data set
- A phased plan and prototype for digital case and information management
- A final report which captures development, testing, deployment and user acceptance of the case and information management system for both the paper-based and the digital system, including for cross border case management.
To qualify as an advocate for every child you will have…
- An advanced university degree (Master’s or higher) preferably at an advanced level, in a subject area relevant to case and information management systems.*A first University Degree in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an Advanced University Degree.
- A minimum of Eight (8) yearsof relevant, professional progressive work experience within NGO and government environment in information management systems, preferably in the areas of child protection, social protection programmes, including monitoring and capacity building.
- Extensive work experience relevant to child protection or social protection information management systems will be considered as a replacement for formal qualifications at an advanced level.
- Formal training and demonstrated senior-level experience in case and information management systems, including experience with IA CPIMS and CPIMS+/Primero.
- Excellent writing and presentation skills.
- Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.
For every Child, you demonstrate…
UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.
The technical competencies required for this post are….
View our competency framework at
UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.
Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization. To apply, click on the following link http://www.unicef.org/about/employ/?job=516405