Location:Cote D’lvoire, Cote dIvoire CIV
Creative Associates International is a dynamic, fast-growing global development firm that specializes in education, economic growth, democratic institutions and stabilization. Based in Washington, D.C., Creative has a field presence in more than 25 countries with a strong client portfolio that includes the U.S. Agency for International Development and the State Department, among others. Since its founding in 1977, Creative has earned a solid reputation among its clients and is well-regarded by competitors and partners alike.
The USAID West Africa mission intends to fund a five-year Strengthen Resilience and Learning to Countering Violent Extremism in Cote d’Ivoire Northern Border Areas program in August 2020. Specifically, the activity will:
- Reinforce resilience structures and factors as well as build in learning to better identify any pockets of radicalization and vulnerability with an emphasis on improving governance in ungoverned spaces in the border regions, enhancing trust between states and their citizens and reinforcing not only the authority but also the utility of the state in the peripheral zones.
- Address the negative spill-over relating to instability and violence in Burkina Faso and Mali by working to reduce marginalization and inequality particularly around natural resource management and lack of equitable and fair government services.
- Increase economic opportunities, particularly for youth (adolescents) and women as well as increase positive narratives to increase social cohesion in northern border areas.
Creative is seeking a Learning Manager for an anticipated USAID-funded project in Côte d’Ivoire. The Learning Manager will play a critical role in operationalizing the project’s adaptive, iterative management approach and will manage the implementation of the project’s Collaborating Learning and Adapting framework. S/he will be expected to support the project’s Monitoring Evaluation and Learning (MEL) Director in overseeing knowledge management, facilitating communities of practice, and promoting organizational learning to maximize program effectiveness.
Reporting and Supervision:
This position reports to the MEL Director.
- Support the MEL Director in designing and managing the project’s Collaborating, Learning, and Adapting (CLA) strategy, system and tools with a focus on promoting knowledge acquisition, management, and dissemination;
- Contribute to the formulation and implementation of a learning agenda that responds to key learning questions;
- Support the organization and implementation of learning events and processes, including ‘pause and reflect’ events and resulting adaptive management analysis, decision-making, program/ approach adjustments;
- Coordinate with the project’s Monitoring and Evaluation (M&E) Manager, other MEL team members, and relevant program staff to ensure new knowledge is effectively used to adapt project activities and approaches and is incorporated in theory of change revisions, as needed;
- Support capacity building in CLA for staff and key project stakeholders to ensure the sustainability of CLA practices in the long run;
- Contribute to the creation of a culture of openness, trust, and continuous improvement within the program team and with partners;
- Coordinate consultative processes with communities, local government, civil society, other donor-funded projects, local researchers and academics;
- Regularly engage project stakeholders in gathering information and lessons emerging from program implementation and ensure quality communications to external stakeholders; and
- Travel frequently to different locations in Côte d’Ivoire to facilitate CLA activities.
Skills and Qualifications:
- Bachelor’s degree or higher in international development, social science, communications, evaluation, or related field is required;
- At least seven (7) years of work experience with a Bachelor’s degree or five (5) years of experience with a Master’s degree in learning, knowledge management, and/or coordination responsibilities in international development projects is required;
- Demonstrated experience in facilitating learning and knowledge sharing processes; establishing and managing dynamic feedback systems to capture experiential learning for adaptive management; organizing high-level public events is required;
- Demonstrated understanding of USAID’s CLA framework and processes is highly desirable;
- Experience in liaising and networking with large donors such as USAID preferred; as well as implementing partners, government bodies, academia, and civil society groups is highly desirable;
- Skills in analyzing, interpreting and communicating information to a wide range or stakeholders, including producing relevant analytical reports, data visualizations, and publications is highly desirable;
- Experience in designing and implementing trainings and workshops using adult learning principles and practices is highly desirable;
- Experience with program monitoring and evaluation, including design and implementation of data collection tools and methodologies, data analysis, and data presentation is preferred;
- Demonstrated understanding of Complexity-Aware Monitoring approaches is preferred;
- Proficiency in MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, knowledge-sharing networks is required;
- Experience in M&E and Learning of democracy and governance programs is preferred;
- Experience of working in a fragile environment is a plus;
- Written and spoken fluency in French is required; and English preferred; and
- Fluency in one or more of the national languages in Côte d’Ivoire is preferred.
Local candidates are strongly encouraged to apply.
Position contingent upon donor funding.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)