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Over the past two years, within the UNICEF child protection program and the EU-funded project “Protecting children affected by migration”, considerable steps have been undertaken to strengthen the social service workforce in the country. Measures have included introducing the implementation of a case-management approach and social work interventions for the most vulnerable children and families, including those returned from armed conflict zones and those affected by migration.
In 2017, with UNICEF technical support, the National University of Uzbekistan (NNUz) established a Specialized Department on Social Work, reinforcing the role of the NUUz as a leading School of Social Work in the country. UNICEF continued its advocacy with the Government to enhance the capacity of the social service workforce to deal with child protection issues. After developing educational plans and delivering an 18-day master-trainer programme for 28 University professors and community practitioners, the curricula on social work was approved by the Ministry of Higher and Secondary Specialized Education for the academic year of 2019 in four high education institutes of Uzbekistan.
In order to align with international educational standards, the revised Social Work Curricula includes a new academic course “Human Behaviour and Social Environment” (HBSE). This course is fundamental to social work education and practice, enabling students to examine specific developmental stages and critical factors that shape and influence human behaviour and developmental trajectories. The National University has requested UNICEF support to develop syllabi, teaching materials and handbooks for this one-semester, 150-hour course.
Furthermore, based on a Resolution approved by The Ministry of Higher and Secondary Specialized Education, the Re-training Centre of the National University has been assigned to run a four-month re-training course for social work teachers and practitioners. This will create the potential for delivering re-training programmes to other stakeholders, such as re-training centers under the Ministry of Public Education (MOPE), the Ministry of Health (MOH), the Ministry of Interior (MOI), the Ministry of Neighborhood and Family Affairs (MONFA), etc.
Apart from strengthening education on social work, within the EU-funded project on migration, a group of national experts drafted Case-management Standards of Practice for Service Providers, to ensure better coordination and access to services for the most marginalized populations. About 150 child protection practitioners in four target regions attended training on case-management in 2019. Both the Standards and additional tools have been recommended by the former Women’s Committee of Uzbekistan for adoption and implementation.
To ensure consistency in Child Protection Programming, 52 frontline specialists engaged in support services for families affected by migration and those who had returned from armed conflict zones, will be trained in social work practice on the case-management training and re-training course. A national consultant will be responsible for conducting at least two modules for social workers and supervisors as well as providing mentoring to trainers so that the quality of the competency-based education is ensured.
The purpose of the assignment is to support UNICEF Country Office and its governmental partners to strengthen the social service workforce to better respond to the needs of vulnerable families. It will consist of two major objectives: 1) to enhance further service delivery to the most vulnerable population through the application of a case-management approach, and 2) to introduce the four-month social work re-training programme into the higher education system to ensure competency-based education for practitioners and social work teachers.
Timeline & Deliverables:
- Introducing Case-Management Standards of Practice for Service Providers in Social Sector
1.1 Conduct needs assessment of 20 social workers and 20 local social service staff for remote work with families, including case management, psychosocial services and supervision
1.1.1. On-line questionnaire for social workers and supervisors (e.g. via e-mail, monkey survey) is developed and completed;
1.1.2. In-depth interviews (with 4 social workers) are conducted for cross-checking;
1.1.3. Report with 1) recommendations on tailored training based on the needs’ analysis; and 2) outlines of the training modules on tele-practice and supervision
May 2020 (7 working days)
1.2. Conduct two on-line trainings for social workers on 1) tele-practice and 2) supervision (including remote)
1.2.1. A 3-day (10 hour) online training on tele-practice with families is delivered (training agenda, slides, handouts, practice exercises, training evaluation and feedback forms) – in Russian
1.2.2. A 3-day (10 hour) online training on supervision is delivered (training agenda, slides, handouts, practice exercises, training evaluation and feedback forms) – in Russian
June 2020 (total 16 w/days)
1.3. Provide guidance and technical support for COVID-19 response
1.3.1 Webinar sessions with ppt for social workers
May 2020 ( 2w/days)
1.4. Conduct 3-day (10 hours) on-line training of trainers (TOT) to introduce Standards of Case-management Practice
1.4.1. A 3 day (10 hour) online training for trainers on case management standards is delivered (training agenda, slides, handouts, practice exercises, training evaluation and feedback forms) – in Russian
August 2020 (8 w/days)
1.5. Provide mentoring and supervision for the training conducted by the trainers as a follow up to TOT
1.5.1. Supervision and mentoring are provided to the trainers during delivery of the trainings (online or face-to-face, depending on the COVID-19 situation)
Sept-Nov 2019 (6 w/days)
Task 2:Support to the National University of Uzbekistan (NNUz) to improve pre-service and in-service education in the field of social work
2.1. Support the National University in the development of the content of the in-service social work course on Human Behavior and Social Environment (HBSE)
2.1.1. Course syllabi on Human Behavior and Social Environment (HBSE)are drafted (course curriculum, readings, materials and evaluation tools).
2.1.2. Coaching and recommendations for teaching key social work courses for students (a remote guest teacher could be an option)
2.2 Support the National University and Re-training Center with the preparation and delivery of the first round of the four-month re-training course for social work/social service providers.
2.2.1. A competency-based Re-training Programme Curriculum (based on the needs of stakeholders) is finalized
2.2.2. The first round of the re-training course is delivered (on-line courses are developed depending on the situation with COVID-19)
2.2.3. Final diplomas are developed/reviewed
2.2.4. Modules are prepared for publishing/support is provided to the national team
Sept – Dec 2020 (35 w/days)
3. Provide recommendations on further development of SSWF to the CP team, NNUz, government partners
3.1. Final report with recommendations including sections related to capacity development for improved case management and supervision; improved skills of social workers and supervisors based on TOT and observations/mentoring provided during trainings; recommendations to NUUz and partners for further SSWF development
January 2021 (5 w/days)
The methodology that the consultant will employ is a mixed-methods approach involving needs assessment, quality data collection and analysis, engagement of those who will benefit from the education, regular feedback and group discussions with the child protection team and partners. Interim reports and final recommendations will be initially discussed with the child protection team to make sure, that proposed activities are feasible and correspond to the country context.
The National Consultant will work under the direct supervision of a Child Protection Specialist/Officer who will liaise with the consultant, provide technical guidance, coordinate with stakeholders and approve intermediary and final products.
Resource requirements and payments
The assignment timeframe is 99 working days within the period of May 20 to December 31, 2020 (7 months). The consultancy will be mostly on-line. If necessary, and if the quarantine situation related to COVID-19 allows for the consultant to travel, this will be additionally considered in accordance with UNICEF travel rules and regulations.
The consultant will be paid against deliverables (specifying days per TOR) based on invoice and report on conducted activities with all necessary attachments (e.g. training modules/curricula, evaluation forms, lists of participants, etc.) per below payment schedule:
- July 2020 – for deliverables 1.1.1; 1.1.2; 1.1.3; 1.2.1; 1.2.2; 1.3.1. 2.1.1 (35 w/days)
- October 2020 – for deliverables 1.4.1; 1.5.1; 2.1.2; 2.2.1 (34 w/days)
- December 2021 – for deliverables 2.2.2; 2.2.3; 2.2.4; 3.1 (30 w/days)
To qualify as an advocate for every child you will have…
- Advanced university degree (Masters or PhD) in Social Work;
- Proven professional experience in the area of social work and child protection;
- Experience in developing training programmes, modules, syllabi in social work and child protection;
- Experience in teaching/training of social work;
- Excellent analytical and writing skills in English and Russian (Uzbek is an asset)-examination of a piece of previously written work;
- Excellent command of written and oral English and Russian (Uzbek is an asset)-examination of piece of previously written work, verification of verbal communication and presentation abilities.
Procedures and Working Conditions
Procedure and working conditions: The consultant will be working on-line. If the COVID-19- related quarantine allows, and if travel is deemed necessary, travel expenses will be paid in accordance with UNICEF “Duty Travel” rules and regulations.
UNICEF reserves the right to withhold all or a proportion of payment if performance is unsatisfactory, if deliverables are incomplete, not finalized or for a failure to meet deadlines.
UNICEF will reserve copyright of all developed materials and own primary data collected through this assignment. The materials cannot be published or disseminated without prior written permission of UNICEF. UNICEF will be free to adapt and modify them in future. The contractor must respect the confidentiality of the information handled during the assignment. Documents and information provided must be used only for the tasks related to these terms of reference.
The United Nations and UNICEF undertake no liability for taxes, duty or other contribution payable by the consultant on payment made under this contract. No statement of earnings will be issued by the United Nations or UNICEF to the consultant. The National Consultant is personally responsible for payment of all taxes related to consultancy.
For every Child, you demonstrate…
UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.
View our competency framework at
UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.
How to apply
UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization. To apply, click on the following linkhttp://www.unicef.org/about/employ/?job=531321