Background Information – UNOPS
UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.
UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.
Working with us
UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.
With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.
Work life harmonization
UNOPS values its people and recognizes the importance of balancing professional and personal demands.
Background Information – Job-specific
UNOPS Hub in Amman
The UNOPS Hub in Amman implements projects in Jordan, Lebanon, Iraq, Syria, Turkey, and Yemen, in partnership with bilateral donors, national governments, and other UN agencies. With an established presence across the region, the office runs operations including large-scale procurement, project development, and technical management, and provides financial, human resources, and infrastructure-related services. The functional objective of UNOPS Hub in Amman is to deliver its projects in an efficient and effective manner and in line with the principles, rules and regulations of UNOPS, in order to support the response to the current needs and national priorities in the region.
The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
UNOPS is committed to achieving a fully diverse workforce.
Summary of functions:
- Project Implementation
- Project monitoring and reporting
- Stakeholder management, coordination and liaison
- Knowledge management and innovation
1. Project Implementation
· Maintain thorough knowledge of the project, as well as an understanding of how that impacts the other stakeholders
· Monitor, coordinate, and communicate strategic objectives of the project to EU
· Facilitate communications between UN and EU for project related issues
· Work with project staff members to develop a greater understanding of the project and any issues that arise
· Develop and foster relationships between UN and EU, stakeholders, and other entities
· Collect, analyze, and utilize data and feedback to identify opportunities to improve the relationship between EU and UN
· Compile reports about particular incidents, events, or updates about important issue for the project
· Proactively solve conflicts and address issues that could occur between parties
· Act as a representation to the EU
Carry out any other duties and projects as required by the Project Manager
2. Project monitoring and reporting
· Provide substantive inputs to assist the Project Manager in the preparation of project reports and documents.
· Assist the Project Manager in the preparation of project completion reports and ensure compliance with contractual obligations.
3. Stakeholder management, coordination and liaison
· Support the coordination and management of communications.
· Liaise and build relationships between UNOPS and EU for the purposes of facilitating activities and improving the quality and relevance of information analysis.
· Liaise and build relationship with EU delegations in the Red Sea region, in particular with the EU delegation in Yemen. Participate in meetings with EU delegations as required.
Participate in meetings with UN agencies, NGO’s and other Stakeholders as required.
4. Knowledge management and innovation
· Support the compilation of lessons learned as per defined reporting format.
· Ensure that Local capacities are built at every level and opportunity for Project Support.
· Contribute to the dissemination and sharing of best practices and lessons learned for planning and knowledge building.
Contribute to expertise in tools and techniques The Project Support Officer directly impacts on achievement of project results by assisting the Project Manager to adhere to project management methods and strategies, reduced risks, cut costs and improved success rates. This consequently reinforces the visibility and image of UNOPS as an effective service provider in project services and management and strengthens its competitive position as a partner of choice in sustainable development and project services.
Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.(for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above)
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others.For people managers only:Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.
· A Master’s Degree in a relevant field (e.g. Business Administration, Logistics, Crisis Management, International Relations).
· PRINCE2® Foundation/Practitioner an asset
· A minimum of 5 years relevant and progressive professional experience, specifically in the field of Project Management and Operations Management with focus on monitoring, reporting, development and coordination.
· Experience in humanitarian emergency operating contexts, including humanitarian coordination mechanisms, donors, security, and operations management.
· Experience and demonstrated knowledge of UN rules and procedures in Procurement, Finance, HR Management and administrative rules and regulations will be an advantage.
· Knowledge of EU institutions, particularly related to the Common Foreign and Security Policy (CFSP), will be an advantage.
· A combination of Bachelor’s degree with an additional 2 years of relevant work experience may be accepted in lieu of the education requirements outlined above.
· Full working knowledge of English is essential.
· Fluency in one or more additional official UNOPS languages is an advantage.
Contract type, level and duration
- Contract type: International ICA
- Contract level: IICA 2
- Contract duration: Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.
For more details about the ICA contractual modality, please follow this link:
- Please note that the closing date is midnight Copenhagen time
- Applications received after the closing date will not be considered.
- Only those candidates that are short-listed for interviews will be notified.
- Qualified female candidates are strongly encouraged to apply.
- Work life harmonization – UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
- For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
- The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.
Please go to the below link and submit your online application:https://jobs.unops.org/Pages/ViewVacancy/VADetails.aspx?id=16500