SAP Consulting Services 

SAP Consulting Services

Reference:EOI-2020-005
Published on:11-Dec-2020
Deadline on:18-Jan-2021 12:00 (GMT 1.00) Brussels, Copenhagen, Madrid, Paris

Background Information

The International Telecommunication Union (ITU)

ITU is the leading United Nations agency for information and communication technology. ITU allocates global radio spectrum and satellite orbits, develops the technical standards that ensure networks and technologies seamlessly interconnect, and strives to improve access to ICTs to underserved communities worldwide. ITU is committed to connecting all the world’s people, wherever they live and whatever their means. ITU protects and supports everyone’s fundamental right to communicate. Today, ICTs underpin everything we do. They help manage and control emergency services, water supplies, power networks and food distribution chains. They support health care, education, government services, financial markets, transportation systems, e-commerce platforms and environmental management, and they allow people to communicate with colleagues, friends and family anytime, and almost anywhere. With the help of ITU global membership, ITU brings the benefits of modern communication technologies to people everywhere in an efficient, safe, easy and affordable manner. ITU membership reads like a Who’s Who of the ICT sector. ITU is unique among UN agencies in having both public and private sector membership. In addition to its 193 Member States, ITU membership includes ICT regulators, many leading academic institutions and some 700 tech companies. In an increasingly interconnected world, ITU is the single global organization embracing all players in this dynamic and fast-growing sector.

Expression of Interest Purpose

The Procurement Division issues the present Expression of Interest (hereinafter “EOI”) bearing the Ref. No. EOI-2020-005, with the purpose of identifying interested companies/firms that ITU may invite to participate to an upcoming solicitation process which will result in a Long-Term Agreement (LTA) for the Provision of SAP Consulting Services.

High Level Description of Requirements

For the planned tender ITU requires the services provider to provide techno-functional SAP consulting services to support and enhance their SAP applications in the following domains:

1) SAP ECC: Finance, Sales, Procurement, Project Systems, Plant Maintenance, HR/Payroll NPO
2) SAP CRM: Sales, Marketing, Services, Account Management, Middelware, Web Channel
3) SAP SRM
4) SAP Enterprise Portfolio & Project Management
5) SAP BW
6) SAP Enterprise Portal
7) BussinessObjects – Crystal Reports
8) S4HANA (all modules)
9) C4HANA (all modules)
10) Qualtrics
11) SuccessFactors
12) Architecture and Design expertise for on-prem and/or cloud

EOI Closing Date and Submission of Responses

Interested Vendors shall submit the duly completed Vendor Response Form (Annex 1) by the EOI closing date which is Monday 18 January 2021 at 12:00 hours (Geneva Time).

The Vendor Response Form (shall be submitted by email to the following addresses:

To: Ms. Valentina Pistritto valentina.pistritto@itu.int
CC: ITU Procurement Division Proc@itu.int
Subject: Expression of Interest Ref. No. EOI-2020-005

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