Organization: Population Services International
Senior Director, Acceleration Market Group
Up to 35% international travel
Reports to the Chief Operating Officer
Who we are
With over 45 years of experience, working in over 60 countries Population Services International (PSI) is the world’s leading non-profit social marketing organization. PSI is reimagining healthcare, by putting the consumer at the center, and wherever possible – bringing care to the front door. We are working to fix market failures, shape future health markets and shift policy and funding to better support consumer powered healthcare.
There are over 8,000 “PSI’ers” around the world. We are a diverse group of entrepreneurial development professionals with a wide range of backgrounds and experience. All with unique skills that we bring to the critically important work that we do.
PSI seeks experienced candidates for the position of Senior Director of our newly established Acceleration Market Group. In 2018, PSI realigned the way it groups countries to differentiate the support provided to countries consistent with their market characteristics and opportunities. The Acceleration Market Group includes a set of diverse countries, identified in PSI’s global operating model review, with tangible market opportunities to deliver on universal health coverage at scale. Countries in this grouping include Bangladesh, India, Kenya, Myanmar, Nigeria and South Africa. While the current portfolio is dominated by traditional projects, the aim is to proactively seek non-traditional funding and projects that can complement government efforts to reach UHC. The Senior Director should have significant management and international experience, an interest in private sector approaches to development, relevant language skills, and be capable of thoroughly understanding market failures and opportunities and acting on them, while keeping in mind the aim of getting quality, affordable health care closer to consumers. The candidate will demonstrate an appetite for innovation and change, while minimizing risk to PSI. Given the diverse identities of the countries in this group, the Senior Director will need to define a common vision and motivate the leaders in countries to work toward that vision. The Senior Director will be responsible for establishing a program management team, as well as defining a differentiated model to support the Market Group. The Senior Director will also be responsible for working closely with the Strategy team and the Primary Care & Innovation Technical leader (still to be recruited) to support the emerging needs of these countries in positioning for and delivering with excellence.
We want someone who can provide programmatic oversight and lead overseas programs and international staff as well the program management team based in Washington DC. As such, you will be responsible for maintaining the quality of PSI’s operations, developing new business opportunities, and giving country representatives maximum sensible discretion and authority.
At PSI in headquarters and in the field:
Direction and Leadership
- Overall direction across this Market Group, ensuring alignment to PSI global strategy;
- Ensure design and implementation of programs within the group meets PSI standards;
- Develop and manage appropriate governance structures for country programs;
- Manage relationship with Independent Network Members (INMs) in Nigeria and Kenya, and develop strategic partnerships, such as with SMC in Bangladesh, for outcomes related to UHC;
- Manage and mitigate risk within the Market Group;
- Fundraising to support existing and new programs in the Market Group; oversight of donor relations in the field in support of country teams;
- Coordinate with other senior leaders and technical and functional teams for operational excellence, and performance on multi-country and global projects;
- Budgetary responsibility for an estimated $55M annual operating budget;
- Fiscal management of the market group, including coordination between country offices and PSI/W Accounting, Finance and Contracts;
- Oversee programmatic, budget and contractual compliance;
- Promote an ethical work environment, in line with PSI’s values of honesty and acting with integrity;
- Manage personnel issues for direct reports; support management of personnel issues of staff within the region as needed;
- Reduce risk of fraud and mismanagement of funds by working closely with our Global Internal Audit and Field Finance Support to apply appropriate internal controls;
- Actively contribute to strengthening and improving PSI global policies, strategies and systems related to country, regional and global operations;
Innovation and Learning
- Deliver on strategic progress for UHC and primary care within these markets, and work to infuse the rest of PSI with learnings from this group of countries;
- Proactively contribute to corporate priorities, and demonstrate leadership across PSI’s values;
- External positioning of market group opportunities, UHC and primary care on the country and global stage.
What we are looking for?
The candidate we hire will embody PSI’s corporate values:
- Measurement: You use hard evidence to make decisions and guide your work. You set clear goalposts in advance and explain clearly if you need to move them.
- Pragmatism: You’ll strive to deliver the best possible result with the resources available. You won’t be paralyzed by a need to make things perfect.
- Honesty: You own your mistakes and are open about your shortcomings – it’s the only way you’ll learn and improve.
- Collaboration: You’ll quickly establish a mental map of whom you can rely on for what, on your team, at headquarters, and in our country offices – if you try to do it all yourself, you won’t succeed.
- Trust: You accept limits to your sphere of control and give colleagues the benefit of the doubt
- Commitment: You are in it for the long-haul and want to grow with the organization, just like PSI serves its consumers and partners with host-country governments through thick and thin
Our ideal candidate will possess:
- At least 15 years of personnel and financial management experience, preferably in the fields of development, global health or communications;
- Minimum 10 years field experience in ever increasingly senior roles across several global regions;
- Demonstrated strengths in strategic organizational leadership, with strong willingness to listen and learn;
- Relevant post-graduate degree (MBA, MIA, MPH, etc.);
- Knowledge of international development and health issues;
- Familiarity with traditional as well as non-traditional fundraising, and experience with national insurance systems or domestic health financing is a plus;
- Fluency in English; capability in a second language (French, Spanish or Portuguese) is a plus.
What else would get us excited?
Collaborative spirit. We want someone who actively listens and communicates.
Who can connect easily with her/his team and gain their trust and respect. Who can work well across departments — with executive team members, technical departments, and organizational peers.
Strategic problem solving skills. You have the intelligence to anticipate challenges and the resourcefulness to find solutions.
Organizational skills. You are able to corral the troops to develop collaborative timelines and execute action plans.
References will be required. Must be authorized to work in the United States. N.B. PSI will not consider work visa sponsorship and relocation expenses will not be covered for this position. The successful candidate will be required to pass a background check.
*Due to high volume of applications, only finalists will be contacted. Curious about your status? Please log into your iCIMS account to find out.
PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.