At the heart of Pact is the promise of a better tomorrow. The promise of a healthy life. Of a decent livelihood. Of sustainable natural resources that benefit communities. Now more than ever in its 42-year history, Pact is helping millions of people who are poor and marginalized discover and build their own solutions and take ownership over their future.
Pact enables systemic solutions that allow those who are poor and marginalized to earn a dignified living, be healthy, and take part in the benefits that nature provides. Pact accomplishes this by strengthening local capacity, forging effective governance systems, and transforming markets into a force for development.
Program Delivery provides organizationally cross-cutting program management, operations support, project design, and knowledge sharing and learning. We connect global departments, country offices, entities, and subsidiaries, enabling Pact to achieve its Global Strategy. We influence progressive change and shape strategies and business plans, driving effective internal and external engagement and transforming Pact’s work. Program Delivery achieves this through a culture of intentionality, accountability, and excellence and a complementary set of cross-functional, multi-disciplinary skills. Our portfolio-based structure ensures quality program delivery across all our offices and entities, while supporting institutional growth.
The Senior Program Officer (SPO) plays a significant role in directly contributing to his or her region’s success in keeping Pact’s promise of improving the lives of those who are poor and marginalized by coordinating, and delivering technical, management, financial, and administrative assistance to a country and project portfolio, and by guiding program delivery teams comprised of program delivery specialists and officers, in supporting this portfolio. S/he manages Program Specialists and/or Interns in addition to providing targeted support to a country(s) portfolio. The SPO reports to the Program Manager.
Senior Program Officers support portfolios and programs that are more complex from a technical and management perspective and that have larger budgets, take progressively greater leadership responsibility in managing their work and their teams, support corporate initiatives, and are expected to meet their performance objectives with less supervision and oversight. Senior Program Officers’ performance is measured based on the extent to which they successfully:
- Identify and analyze country office- and program-level quantitative and qualitative performance indicators and deliver a range management, technical, administrative, and operational support services to empower and enable country offices and programs in achieving +90% time and scope objectives on a quarterly and annual basis
- Make a substantive, measurable contribution to portfolio-level annual new business targets by providing support across a range of opportunity development roles and responsibilities, including but not limited to, strategic prepositioning, proposal management, technical research and writing, thought leadership, recruitment, and pricing
- Productively partner and collaborate with other Pact departments, including program advancement teams, opportunity development, financial planning and analysis, accounting, and human resources to ensure that portfolio-wide support is given when and where necessary, and build strong internal professional relationships with members of these support units
- Manage, mentor, and support a team of program specialists and interns in successfully meeting team and individual performance objectives and professional development goals
- Promote a culture of inclusion, learning, support, diversity, innovation, and risk-taking within their team and across their portfolio
- Demonstrate engagement, creativity, and a drive to solve issues at a corporate level to create future and lasting efficiencies and quality improvements
- Engage, cultivate, and build an extensive professional network related to portfolio-level programmatic and geographic areas with clients, donors, partners, and technical experts
- Develop functional technical experience and subject matter expertise in at least one core Pact program advancement area as appropriate in supporting their portfolio
- Supervise program specialists and/or interns to achieve high-performance program delivery results for their respective regional business unit and a specific portfolio of countries and programs
- Frequent, and sometimes extended, travel to countries within the regional portfolio to perform successfully.
- Perform other duties as assigned by supervisor
- Bachelor’s degree in a field related to Pact’s mission, such as in international development, international relations, regional studies, economics, business, environmental studies, or public health
- At least eight years of work experience in international development or a related field (or six years with a Master’s degree)
- Ability and willingness to travel to low- and middle-income countries for three or more months per year
- Fluency in English
- Proficiency in at least one other regionally relevant language
- Prior experience managing or supporting programs funded by major international development organizations, especially USAID
- Master’s degree in a field related to Pact’s mission, such as in international development, international relations, regional studies, economics, business, environmental studies, or public health
Pact is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.