Organization: Mercy Corps
This is a short term assignment for a period of 2 – 3 months.
About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.
Program / Department Summary
Mercy Corps works in places of transition, where conflict, disaster, political upheaval, or economic collapse present opportunities to build more secure, productive, and just communities. Providing emergency relief in times of crisis, we move quickly to help communities recover and build resilience to future shocks, and promote sustainable change by supporting community-led and market-driven initiatives. Recognizing both the great potential and the complex challenges faced by the Middle East, since 1989 Mercy Corps has been implementing a range of humanitarian assistance and development programs tailored to the specific needs of the region and of those communities where we work.
Mercy Corps has worked across Iraq’s 18 governorates since 2003, implementing relief and development programming, more than a third of which has focused on the specific needs of refugees and displaced persons. Mercy Corps Iraq current goal is to work with new and existing civil society, public and private sector partners to meet immediate and long-term needs by strengthening communities’ ability to rebuild amidst increasing crisis. Mercy Corps Iraq focuses on (1) a relief-to-resilience pathway to meet the needs of conflict-affected communities leveraging agency expertise in conflict management and civil society development (2) a humanitarian response that empowers conflict-affected populations to meet their own needs (3) partnering with conflict-affected adolescents to address their diverse needs, promoting leadership and linkages with civil society.
General Position Summary
The Monitoring, Evaluation and Learning Manager for the Humanitarian Portfolio is an important position in the Mercy Corps Iraq Monitoring, Evaluation and Learning (MEL) team, which provides technical leadership to advance Mercy Corps’ principles, policies and best practices in monitoring, evaluation and learning, through the provision of guidance, tools, resources, capacity building and technology. The Humanitarian MEL Manager is responsible for contributing to strategy discussions on MEL, providing technical assistance on M&E for each programmatic sector within the humanitarian portfolio and developing successful mechanisms for learning across all humanitarian programs. S/he will be responsible for cross-cutting programmatic information management, monitoring and evaluation, ensuring that information collected is reflected upon, used to improve ongoing programs, and is incorporated into consistently high quality reports and proposal development. The Humanitarian MEL Manager will ensure that MEL systems are in place, robust and effectively used in coordination with the Humanitarian Team Lead. In coordination with sector managers and team members, s/he will be responsible for developing, coordinating, maintaining and constantly improving the humanitarian MEL systems in Multi-purpose cash assistance, NFI and WASH interventions as well as implementing an internal M&E and ICT capacity building strategy that trains and mentors M&E staff and promotes a culture of learning.
Essential Job Responsibilities
- Contribute to program design to ensure adherence to Mercy Corps’ Program Management at Mercy Corps (PM@MC) standards, including reviewing lessons learned from past programming, development of logical frameworks, use of standardized indicators and documentation methodologies.
- Provide leadership and training in the development of M&E Plans, M&E tools, survey design, methodology, data analysis, and other services as may be required for program monitoring and evaluation.
- Assist in the recruitment of competent M&E staff and organize the teams to perform M&E activities. Build the capacity of all relevant team members to develop and maintain an excellent M&E system, including the periodic reflection and analysis of program monitoring data.
- Provide guidance, recommendations, supervision, and leadership to ensure that the humanitarian MEL systems meet the needs of real time decision making.
- Address shortfalls in monitoring, evaluation and information management systems that affect program implementation.
- Ensure programs use the necessary M&E systems and tools to inform and improve each individual program, as well as feed into a broader data management system.
MANAGEMENT OF DATA AND INFORMATION SYSTEMS
- Works with the program and M&E teams to adopt humanitarian M&E systems to more accurately collect, monitor and verify program activities and ensure they are aligned with effective indicator reporting.
- Provides guidance, recommendations, and leadership to ensure that the M&E systems meet the needs of Programs Managers and help address shortfalls in M&E and data management that affect program implementation.
- Review project/program reports to ensure that reports contain accurate, clear, and high-quality data.
- Refine program and operational reporting templates to facilitate the acquisition, aggregation and flow of information in programs.
- Program Management
- Oversee program startup and ongoing program management and administration of teams across various field locations.
- Develops and oversees implementation of the M&E staff and partner capacity building strategy that promotes a culture of learning through systematic analysis and re?ection of program data.
- Build the capacity of all relevant team members to develop and maintain an excellent M&E system, including regular re?ection and analysis of program monitoring data.
- Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews. Supervise, hire and orient new team members as necessary.
- Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
INTERNAL AND EXTERNAL COORDINATION
- Strengthen linkages with other internal resources, including the Digital Library, Hub, Connect, and Slack to enhance organizational learning where relevant to Program Performance.
- Participate in M&E-related working groups and maintain close working relationships with MEL counterparts in other relevant international NGOs, and local NGOs and associations in Iraq.
FINANCE & COMPLIANCE MANAGEMENT
- Ensure compliance with donor and Mercy Corps regulations related to emergency programming.
- Draft and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.
INFLUENCE & REPRESENTATION
- Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders.
- Communicate effectively to ensure overall project targets and donor obligations are met.
- Ensure compliance with security procedures and policies as determined by country leadership.
- Proactively ensure that team members operate in a secure environment and are aware of policies.
- As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
ACCOUNTABILITY TO BENEFICIARIES
- Mercy Corps team members are expected to support all efforts toward accountability, specifically
to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
National MEL Staff, Data Officers
Reports Directly To: Monitoring, Evaluation and Learning Manager, IRAQ Program
Works Directly With: Humanitarian Team Lead, Humanitarian
Program Managers, Reporting & Communications Officers, Finance, and Operations teams.
Knowledge and Experience
- BA/S or equivalent in International Development or a related field required; coursework in research and evaluation methodologies and statistical analysis is preferred.
- 2 – 4 years of active M&E work experience in humanitarian programming required; ideal candidate will have both theoretical and practical background in M&E and skilled in qualitative and quantitative M&E methodologies and techniques including rapid appraisal techniques and remote monitoring of projects in environments with limited to no access.
- Previous experience living and working in challenging or insecure environments.
- Experience with a range of institutional donors such as ECHO, GAC, USAID/OFDA, and DFID.
- Excellent computer skills, including experience with: Excel, PowerPoint, Publisher, SPSS, Access, SQL, and any other statistical packages.
- Experience with digital data collection and data analysis.
- Commitment to local capacity building and the ability to engage local stakeholders in the project implementation and monitoring.
- Fluency in spoken and written English. Arabic or Kurdish skills are beneficial.
The successful candidate will have an ability to interact effectively with international and national personnel both in a technical advisory and training capacity and will also have an ability to support programmatic objectives with timely and meaningful information. A demonstrated ability to multi-task, meet deadlines and process information in support of changing program activities is essential, as is an impeccable, professional standard of M&E and reporting and a willingness and ability to ensure compliance with Mercy Corps and donor policies and procedures. The Humanitarian MEL Manager must be willing to travel regularly to Mercy Corps project sites.
Living Conditions / Environmental Conditions
This position is based in Erbil, Iraq and is unaccompanied. Travel within Iraq is required to support Mercy Corps Iraq’s offices and programs. Living conditions are in group housing: water, electricity and internet are present with some cuts.
Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.
Apply Online at http://www.Click2Apply.net/s9yyxsqj8v4pn26c