A. Background: Operational Context in Fragile and Conflict-Affected States (FCS)
Fragility, Conflict, and Violence (FCV) impact the lives of over a quarter of the world’s population. Fragility, violent conflict and poverty are undoubtedly interlinked. About 60 percent of the world’s extreme poor are expected to live in FCV contexts by 2030. Addressing the challenge of FCV is a strategic priority for the World Bank Group (WBG).**
Limited access in FCV contexts inhibits the World Bank from serving some of the people most in need. The lack of physical access and insights into specific dynamics and needs in FCV contexts inhibits operational engagement, precisely in some of the areas where development interventions are most urgently needed.
To reach the most vulnerable, we need to get eyes on the ground where we cannot always have feet on the ground. This can be done through the systematic use of simple ICT tools in operations.
ICT for Operational Effectiveness in FCV contexts and the GEMS Initiative
The main pillar of ICT support provided by the World Bank’s FCV Group consists in rolling out the GEMS initiative systematically across fragile states, to geo-enable operations for remote project supervision, M&E, and third-party monitoring.
Development Objective: The GEMS methodology enables project teams to use open source tools for in-field collection of structured digital data that automatically feeds into a centralized M&E system. The integrated data can include any kind of indicators, based on tailor-made forms. Using these tools systematically allows operations to enhance the transparency and accuracy of M&E.
Focus of the GEMS method: The core of the GEMS methodology is an interactive face-to-face or online training with 2 main aims:**
a) Building M&E capacity among government agencies, WBG Task Teams, and Country Teams to use the GEMS methodology independently and sustainably, customized to their specific project needs.
b) Implementing the method systematically across the portfolio, to allow for real-time supervision and coordination of operations via a centralized platform that puts all field data on an interactive map.
GEMS use for the COVID-19 response: During the COVID-19 response, GEMS can be leveraged for operational monitoring and remote supervision of WBG-funded projects during preparation and implementation.
B. Objective and Scope of Work: Leveraging ICT to Enhance M&E, Supervision, and Citizen Engagement
The FCV Group is looking to hire a short-term consultant (STC) to join the GEMS team.
A major objective will be to oversee the portfolio-wide implementation of the GEMS method by the client and Country Office/ CMU, for operational supervision, Monitoring and Evaluation, safeguards monitoring, and portfolio mapping. A major task will be to oversee the GEMS supervision system and implement the method across the WBG portfolio in the DRC. In this regard, the STC will be responsible for managing the CMU’s digital data collection and analysis platform. The focus will be to support operational M&E, Project Supervision, Environmental and Social risks/safeguards monitoring and further the mapping of the operational portfolios across the CMU. The consultant will also provide close support to ongoing and future work on territorial assessments and geo-mapping and directly assist the Country Director, Operations Managers and Program Leaders of the CMU.
The consultant will be responsible for regular follow-up engagement and technical support to clients, as required. This may include the delivery of GEMS capacity-building training for PIUs, WBG project task teams, safeguards and procurement specialists, and select partners. Additionally, this may include reviewing and drafting project documents necessary to the full deployment of the GEMS method in a project, sector or administration.
The consultant will provide GIS and cartography support to the internal and external clients. An additional role of the consultant will be to support the CMU and project teams with the creation and administration of Geographic Information Systems (GIS) and related data platforms, as well as maps and spatial data analyses. This includes the responsibility to proactively liaise with technical counterparts, gather and process geospatial information, and create visualizations and technical analyses.
The consultant will directly support ministries and government agencies in the DRC as well as donors and other partners, if there is interest, in setting up systems for data collection, sharing and coordination. To leverage the GEMS system as an inter-agency coordination tool, the consultant will also build capacity with stakeholders outside of the World Bank. To this end, the consultant will closely work with government agencies, donors, UN agencies and other partners to leverage the GEMS tools and method for supervision and coordination.
The consultant will also support the wider ICT4FCV and territorial development agenda. In this regard, the consultant will work with the GEMS team and CMU to explore and apply complementary field-appropriate ICT tools and procedures to improve effectiveness of operational engagement. ICT based approaches that will be explored include inter alia (a) the use of mobile networks and SMS-based systems; (b) leveraging ‘big data’, such as social media monitoring and (c) satellite-based earth observation and remote sensing. The above list is not exhaustive and may be extended during implementation of the activity.
The selected STC will be responsible for the following main deliverables:
· Coordinate the ongoing implementation of the GEMS methodology in the CMU. **
· Administrate the CMU’s GEMS system, based on a KoBo Toolbox platform.
· Deliver GEMS capacity building trainings to project task teams, client Project Implementation Units, and select partners in the CMU.
· Leverage GIS and geospatial analysis at the demand of the CMU.
· Train World Bank staff in the GEMS method (train-the-trainers approach).
· Oversee the sustainable application of the GEMS method across the CMU’s portfolio and ensure that gradually all projects are integrated in the system.
· Support other supervision initiatives in the CMU such as Social Media Monitoring and the DRC Crisis Observatory
· Support back-office tasks required for the systematic application of the GEMS method across the WBG portfolio.
· Provide follow-up support to clients, the CMU and project teams to ensure that the system is leveraged sustainably.
· Review or support the digitalization of data collection questionnaires and methods for specific clients and projects.
· Explore options for collaboration on data exchange and analysis with partners.
· Produce practical guidance material and use complementary field-appropriate ICT tools and procedures for operational engagement in FCV contexts.
· Prepare a monthly briefing note on the GEMS implementation throughout the portfolio of the country.
E. Selection Criteria
The ideal candidate will have a primary expertise in M&E, FCV, GIS, ICT and digital data collection systems as well as an in-depth understanding of World Bank operations, policies and procedures. S/he will be familiar with ways in which technology can be applied to monitor projects and other dynamics on the ground and will meet the following selection criteria:
a. Fluency in French.**
b. Proficiency or Fluency in English is preferred.
c. Master’s degree or PhD in either (i) engineering, geography, or computer science; or (ii) economics, development studies, international relations, public policy or a related field. **
d. At least 5 years of experience in issues related to M&E, ICT, geospatial analysis or development/humanitarian work, with a clear demonstration of the ability to apply technologies to solve the challenges of development/humanitarian interventions.**
e. Advanced GIS skills and proven experience with geospatial data and analysis (through ArcMap, QGIS, R, and/or Python)**
f. Ability to manage databases and suite of large datasets.
g. Proven experience in using mobile data collection tools, such as KoBoToolbox, ONA, SurveySolutions, SurveyCTO, etc.
h. Knowledge of M&E systems, especially as they apply to fragile contexts, demonstrated through field experience.**
i. Experience working with household survey/census/ firm data is a plus. **
j. Knowledge of data analysis programs such as R, SPSS, Stata or Phyton is a plus.**
k. Knowledge of Bank operational policies and business practices is a plus.**
l. Demonstrated initiative, leadership skills, innovation and drive for results
m. Excellent communication skills.**
n. Advanced skills in MS office applications, in particular Excel and PowerPoint.**
o. Excellent workflow management skills and a proactive attitude.**
p. Solid understanding of FCV issues and travel experience to fragile states is preferred.**
How to apply
F. Administrative Arrangements
The selected consultant will be contracted by the FCV Group for a period of 150 days, at a fee to be negotiated with the supervisor. The Consultant will report to a Task Team Leader based in Washington DC. S/he will work under the additional guidance of the FCV group colleagues based in the DRC (Kinshasa and Goma) and closely collaborate with the CMU. The Consultant might also work with the Geospatial Operational Support Team (GOST) based in Washington DC, and with other relevant teams, as needed.
The contract will comprise the Fiscal Year 2021 (until June 30, 2021). The consultant will be based in Kinshasa, Democratic Republic of Congo, but can be expected to travel within the country and to other client countries in Africa, in particular Angola and Burundi. It is possible to discuss the possibility for remote work for the first 3 months.
To apply, please send your updated resume and motivation letter in English to firstname.lastname@example.org