Program Coordinator, Community Engagement & Sponsorship

IRC Background: The mission of the International Rescue Committee (IRC) is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. Founded in 1933, the IRC has a presence in over 40 countries and 29 offices in the United States; the IRC leads the way from harm to home.

Job Overview: The Program Coordinator, Community Engagement & Sponsorship coordinates programming that serves refugees, asylum seekers and other newcomers.The Program Coordinator’s primary roles will focus on managing various communication channels, supporting community engagement and community sponsorship efforts, and facilitating the creation and organization of tools and resources. The Program Coordinator will be responsible for drafting newsletters, updating intranet pages, conducting research, coordinating partner services, and providing programmatic support including tracking, logistical and administrative work. The Program Coordinator for Community Engagement and Sponsorship will work in close collaboration with the Community Engagement Program Officers, Community Sponsorship Program Officer, and other program officers on the Resettlement team.

Major Responsibilities:

Responsibilities include, but are not limited to:

Research, outreach, and engagement with community-based organizations:

• Conduct research to identify ethnic community-based organizations that serve client populations and other national organizations aligned with the IRC’s mission.
• Initiate and maintain outreach efforts to establish and cultivate relationships with these organizations, fostering partnerships and collaboration.
• Track engagement with community-based organizations, maintaining a record of interactions and outcomes.
• Regularly communicate and provide updates to internal stakeholders regarding ongoing partnerships and engagement activities.
• Assist in scheduling and coordinating services from partner organizations by collaborating with field offices to identify and schedule services provided by partner organizations, such as workshops, support groups, and training videos. Assist offices with the coordination of logistical aspects, including venue selection, transportation, and participation tracking. Serve as a point of contact for partner organizations, ensuring smooth communication and coordination.

Support the development and delivery of community engagement resources:

• Collaborate with the team to develop training materials, flyers, presentations, and other resources to support community engagement and sponsorship initiatives.
• Assist in creating engaging and informative content that resonates with target audiences.
• Coordinate the delivery and distribution of resources to field offices, ensuring timely access and utilization.

Coordinate communication channels

• Collaborate with internal programs and external partners to gather relevant content and ensure its timely inclusion in newsletters. Draft engaging and informative newsletters that align with the organization’s messaging and brand guidelines. Implement distribution strategies to reach target audiences effectively.
• Update and organize team intranet pages (RescueNet) and other resources.

Other duties as assigned:

• Support data and feedback collection for reporting purposes.
• Contribute to the overall success of the community sponsorship and community engagement team by assisting with ad-hoc tasks and projects as needed.

Job Requirements:

Education: bachelor’s degree required.

Work Experience:

• Relevant professional experience in the human services field required; a minimum of two to three years of experience is strongly preferred.
• Demonstrated command of databases, MS Excel, and evidence-based decision-making.

Demonstrated Skills & Competencies:

• Strong relationship-building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multicultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
• Attention to detail and accuracy in work product.
• Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired.
• Strong command of Microsoft Office applications (Word, Powerpoint, Excel, Outlook), ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.

Working Environment:

• A combination of standard office environment, remote work,
• Occasional domestic (non-local) travel required; up to 10%.
• May require occasional weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.