Final Project Evaluation

Organization: CARE
Posted: 17 Sep 2025
Closing date: 18 Sep 2025

CARE International in Jordan invites qualified individuals and firms to submit a quotation to provide Final Project Evaluation for the “Integrated Protection Services and Community Mobilisation Initiatives for the Most Vulnerable Communities in Jordan” Project as explained in the details below.

Project Title: Integrated Protection Services and Community Mobilisation Initiatives for the Most Vulnerable Communities in Jordan.

Duration: January2024 – December 2025

Timing of Evaluation: 40 working days.

Budget: EUR 1.9 million.

Type of evaluation: Final Evaluation

Consultant Location: Hybrid

Background

CARE Jordan is a humanitarian non-governmental organization working globally to save lives, fight poverty, and achieve social justice. Since 1948, CARE has supported vulnerable populations in Jordan, including Palestinian, Iraqi, Somali, Sudanese, and Syrian refugees, as well as host communities. CARE Jordan’s programming emphasizes gender equality, protection, and resilience, with a strong focus on locally led and inclusive approaches.

The project titled “Integrated Protection Services and Community Mobilisation Initiatives for the Most Vulnerable Communities in Jordan”, funded by the German Federal Foreign Office, is implemented in partnership with the Institute for Family Health (IFH) and the Arab Women Organization of Jordan (AWO). The project runs from January 2024 to December 2025 and targets 10,270 individuals across Amman, Irbid, Mafraq, Zarqa, and Azraq town.

All CARE staff and consultants must demonstrate a commitment to the prevention of sexual harassment, exploitation and abuse and the protection of children in their work. We are committed to embedding gender equality, diversity and inclusion throughout our organisational practices and in the programs, we deliver and understanding our environmental and social impact.

Project Brief

The Integrated Protection Services and Community Mobilisation Initiatives for the Most Vulnerable Communities in Jordan project, implemented by CARE Jordan with funding from the German Federal Foreign Office (GFFO), runs from January 2024 to December 2025 in Amman, Irbid, Mafraq, Zarqa governorates, and Azraq town.

Project Summary:
The project aims to strengthen protection and resilience for vulnerable refugees and host community members through integrated services. Key components include:

Case management and referrals for protection risks.
Cash assistance for urgent protection needs and GBV survivors.
Psychosocial support and GBV prevention activities.
Community mobilization through Social Analysis and Action (SAA) and Engaging Men and Boys in Emergencies (EMBiE).
Capacity building of local partners and community structures.

The main objectives of the project are to:

To enhance access to protection services and create a more protective environment to reduce women and girls’ vulnerability to gender-based violence (GBV).

The main outcomes of the project are:

In the Amman, Irbid, Mafraq, Zarqa governorates and Azraq town, resilience, positive response mechanisms and protection of the most vulnerable Syrian refugees and Jordanian beneficiaries have been strengthened.
- Indicator 1: % of project beneficiaries reported improved quality of life after engaging in the project.

The main outputs of the project are:

Output 1:

Urgent protection needs of refugees and host communities (women, youth and children) have been met, leading to improved resilience and less resort to negative coping mechanisms through access to quality protection services.
Indicator 1.1: % of households reported that case management and cash assistance services increased their access to essential needs.

Output 2: Coping mechanism and the resilience of the community members have been increased through GBV prevention activities or psychosocial support.

Indicator 2.1: % of case management beneficiaries who are satisfied with the quality of case management services provided.
Indicator 2.2: % of case management beneficiaries who reported increased resilience and adapted positive coping mechanisms.
Indicator 2.3: % of PSS beneficiaries who are satisfied with the quality of PSS services provided.
Indicator 2.4: % of PSS beneficiaries who reported increased resilience and adapted positive coping mechanisms.
Indicator 2.5: % of GBV prevention beneficiaries who reported increased resilience and adapted positive coping mechanisms.

Output 3: Protection of refugee and Jordanian women and girls from GBV increased and child protection risks decreased by the end of the project period, through community mobilization and behavior change activities.

Indicator 3.1: % individuals who reported an increase in knowledge to identify protection risks and the negative consequences of GBV.
Indicator 3.2: % of WLC members reported increasing their knowledge on gender equality and human rights, including women’s rights.
Indicator 3.3: % of CC members reported increasing their knowledge of gender equality and human rights, including women’s rights.
Indicator 3.4: % of boys and men who are satisfied with their experience participating in Engaging Men and Boys in Emergencies (EMBiE) and would like to participate again.
Indicator 3.5: % of boys and men who believe that they have the confidence and capacity to influence their communities to combat GBV risks as a result of their participation in EMBiE.
Indicator 3.6: % of community members who are satisfied with their experience participating in community initiatives and would like to participate again.
Indicator 3.7: % of community members believe that they have the confidence and capacity to influence their communities to combat GBV risks as a result of their participation in community initiatives.

PURPOSE OF THE EVALUATION

The evaluation is summative and seeks to be formative for any future programs. The summative objectives for the evaluation are to test the project’s objectives, analyse the outcomes, and evaluate the impact of the project on target groups. The evaluation should also reference the baseline findings to evaluate some questions from the Evaluation Criteria and Key Questions section.

The formative objectives of the evaluation are to provide credible and reliable findings for evidence-based decision-making for future interventions and report the corresponding results achieved to the German Federal Foreign Office (GFFO). It will also offer valuable learning opportunities as the project covers a large part of the CARE Jordan portfolio and thematic areas. The evaluation is an opportunity to help determine which types of interventions can be scaled or adjusted to achieve intended outcomes in future programming.

The evaluation will be inclusive and participatory in nature, considering gender and other categories of marginalization at all stages of the process. It will adhere to ethical research principles and ensure that lessons learned are disseminated to HA and relevant stakeholders within the project, including CARE team members and implementing partners. GBV is a sensitive subject and survivors or populations at risk are often regarded as vulnerable groups. Therefore, data collectors (enumerators) involved with GBV research should receive training on ethics, privacy, confidentiality, informed consent and first-line support to respond to disclosures made by research participants.

The following are the key ethical principles for GBV research based on WHO core principles:

The safety and security of research subjects and the research team are paramount and should guide all research decisions.
When documenting GBV, the potential benefits to the respondents or targeted communities must be greater than the risks involved to them.
Information gathering and documentation must be done in a manner that presents the least risk to respondents, is methodologically sound, and builds on current experiences and good practices.
Strong justification/rationale must be provided if the data that is to be collected is similar to data already collected in the same geography in the recent past.
Before conducting research, the local availability of care and support services for survivors must be ascertained; if services are not available in the community or cannot be made available by the research team then research should not be undertaken.
The confidentiality of individuals and the information they reveal must be protected at all times.
Informed consent must be given by anyone participating in research on GBV.
All members of the data collection team must be carefully selected and trained for this research, as well as receive ongoing support through the research process.
If children (anyone under 18) will be research subjects, special safeguards must be put into place.

The primary users of the final evaluation will be CARE, local partners, and project participants.

The key objectives of the evaluation are to:

Assess performance against higher-level results under all the objectives according to all evaluation criteria.
Specifically consider how the project has generated positive changes in the lives of targeted women, girls, boys, and men.
Identify unintended consequences of the project, both positive and negative; for target groups and others impacted.
Document challenges, lessons learned, and best practices and facilitate future decision-making through assessment of successes and failures, analysis of what caused these, and recommendations for improvement.
Provide evidence-based recommendations for all stakeholders to inform ongoing/future programming.

The evaluation consists of three phases:

1. Inception Phase:

1.1 Contract Finalization and evaluation Initiation.

1.2 Kick-off Meeting and stakeholder alignment (CARE Jordan, partners).

1.3 Comprehensive desk review and document analysis.

1.4 Inception report development.

2. Data Collection Phase:

2.1 Quantitative data collection (Surveys, Sampling approach, Data collection tools).

2.2 Qualitative data collection (Key Informant Interviews, Focus Group Discussions).

2.3 Data quality assurance and management (Quality control, Ethical safeguard, Data management).

3. Data Analysis and Reporting Phase:

3.1 Comprehensive data analysis (Quantitative, Qualitative,
Disaggregated, Thematic, Mixed-method Integration and synthesis).

3.2 Quality assurance and validation.

3.3 Report development and dissemination.

Executive Summary (2-3 pages).

Infographic Summary: Visual representation of key findings.

Main Report (30-40 pages).

Annexes.

3.4 Review and finalization process (CARE Jordan Review, CARE Germany Review, Key Stakeholder Validation).

Key Deliverables

All deliverables must be submitted in English. These are:

Draft and final evaluation of qualitative and quantitative tools (English and Arabic versions).

Draft and final evaluation report that includes an exclusive summary with annexes.

The report must contain an executive summary based on sound analysis, in accordance with DAC evaluation standards, clearly distinguishing between evaluation findings, conclusions, and recommendations.

Maximum 35 to 40 pages report plus annexes

Approximately 3 to 5 pages executive summary

Including infographics presenting key findings

Structured around issues and related findings/lessons learnt.

The analysis file of quantitative data.

The analysis file for qualitative data, including full transcriptions and coding (Arabic and English versions).

A presentation of key findings and recommendations with the purpose to allow opportunity for corrections/adjustments to sharpen recommendations and increase future use, which will be presented in a workshop between the evaluation team and CARE. The presentation will be prepared when findings, conclusions and draft recommendations have been developed.

The evaluation team is expected to submit all the reports in English: one copy in hard copy/paper and one copy in electronic version.

All materials should be submitted to CARE Jordan and will be only accepted in quality and professional English language. The evaluation team leader from the consultant/s reports to the MEAL focal point/ MEAL Manager with the support of the Project Manager. CARE’s standards and principles for evaluation, including independence, impartiality, credibility, transparency, utility, feasibility, fairness, accuracy, participation, and partnership must be adhered to.

The evaluation team must follow the norms, principles, and standards as well as ethical guidelines for evaluations that are specified by the Development Assistance Committee of the Organisation for Economic Cooperation and Development (OECD/DAC), and the United Nations Evaluation Group (UNEG) as well as the Evaluation Cooperation Group of the international financial institutions (ECG). The evaluation process must be conducted in line with DFAT’s Environmental and Social Safeguard Policy[1] and DFAT’s Ethical Research and Evaluation Guidance[2], which outline specific requirements for safeguarding of communities and privacy and confidentiality. The consultant should also consider the WHO ethical guidelines on the collection of Gender Based Violence (GBV) and ensure survey instruments do not re-traumatise people or invite disclosures of experience of violence[3].

There must be referral/reporting pathway information for people who might disclose an experience of violence. Also, the evaluation team should identify potential harms to participants of the evaluation and the evaluation team and should develop mitigation measures.

CARE’s reference group will be actively engaged in the evaluation process to contribute to the quality and credibility of the evaluation. Quality assurance, including the verification of factual accuracy, will be conducted both in the design phase and the implementation of an evaluation. It is performed at four key points in the evaluation process: (i) the terms of reference, (ii) the draft inception report, (iii) the draft evaluation report and (iv) the final evaluation report.

[1]

[1]https://www.dfat.gov.au/aid/topics/aid-risk-management/Pages/environmental-and-social-safeguards

[2]https://www.dfat.gov.au/sites/default/files/ethical-research-evaluation-guidance-note.pdf

[3]https://gbvresponders.org/wp-content/uploads/2014/05/5-Safety-Ethics-GBV-Data-Collection-and-Sharingv1.pdf
https://apps.who.int/iris/bitstream/handle/10665/251759/9789241510189-eng.pdf