- May 31, 2023
- Posted by: humanitarianweb
- Category: Humanitarian Jobs
The “People and Culture Shared Services” (PAC_Shared Services) was transferred to the Manila Shared Services Center (MSSC) in 2016. Its mission is to accompany ICRC employees whose contract is subject to Swiss law (4,000 people) in their HR administrative requirements to ensure a smooth professional journey in the organization. It is comprised of different services such as HR Administration & Contracts, Global Mobility, Remuneration, and other HR Specialists. The PACSS also extends its services to the entire workforce of the ICRC through iDevelop request processing, and to HR services providers via its Business Proximity Support (BPS). As of 2022, a new set of services is offered to ICRC employees under resident contracts (13,000 people) to administer and International Retirement and Savings Plan (IRSP).
Within the Shared Services, The Subject Matter Expert Coordinator is responsible for performing controls and ensuring data entry is done in compliance with ICRC policies and the Swiss labour law.
ACCOUNTABILITIES AND RESPONSIBILITIES
- Responsible for the day-to-day management of the Subject-Matter Experts Team, ensuring delivery of an efficient service in line with ICRC staff rules and regulations, the Staff Bargaining Agreement and Swiss Labour Law
- Processes transactions and carries out administrative work in accordance with procedure.
- Proposes and implements best practice for the Manila Shared Services Centre.
- Optimizes processes and keeps documentation up to date.
Team Coordination
- Supports the Deputy Head of HR Shared Services in terms of projects and communication
- Participates in SMEs appraisals in coordination MNL HRSS and with GVA
- Main back up for SME on leave, approver for leave requests
- Responsible for creating a back-up system within SMEs, ability to plan for cross-training within SMEs
- Task management (awareness of SME’s current tasks, backlogs, etc. that requires aid or guidance)
- Together with QA, acts as a point of contact for audits
- Acts as individual SME (e.g. processes tickets, etc.)
Contracts and Administration Expertise
- SME for C&A including benefits – pension fund, social security and insurances (Health Insurance, Accident and Luggage) coordinating with GVA for issues
- Develop and establish or improve current controls and check points for Contracts and Admin process
- Update/Create the job aids and check lists for the Contracts and Admin process as required
- Knowledge, process and document owner for C&A processes. Together with the QA and BA analyse the impacts and risks of process changes before the C&A TL implements changes
- Manage (process) special and/or complex (critical and escalated) C&A cases (example VIP Hiring, RDU, grey areas on policy, others as identified)
- Participate in HR Ticketing and/or HRSpace UAT.
Payroll Activities
- Process specific payroll items in Hypervision for HQ staff based on instructions given from Payroll team in GVA
- Organise monthly data sheets for retroactive payments of allowances in order to allow automatic uploads into Hypervision
Analysis & Reporting
- Prepare data analysis for internal and external compliance reviews or audits
- Enforce standards to collect, consolidate and analyze information to identify issues and potential risk areas
- Perform impact analysis of new policies and design adapted controls to be used at HRSS
Support
- Advise TL for Administration & Contracts if retraining is required as well as repeated issues identified from control reports
- Help Team Leads on process and technical coaching, discussing best practices for alignment and efficiency, contributing via feedback to C&A team member’s appraisal
PEOPLE MANAGEMENT RESPONSIBILITIES
- Understands and supervises the Performance Management & Development (PMD) activities for employees under their supervision. Makes sure that deadlines for the PMD cycle are met.
- Engages in ongoing and continuous feedback and support, particularly for employees under their supervision, but also other staff members
- Organizes regular meetings within their team to ensure optimal coordination of the work and proper flow of information
- Ensures that job descriptions for employees under their supervision are up to date; seeks feedback and support from the HR Department if needed
- Plans and coordinates the annual leave of the employees under their supervision ensuring continuity of the operations throughout the year and making sure that there are no outstanding holiday balances at the end of the year
- Coordinates and supports the employees under their supervision in their personal development by coaching and advising them on internal and external training and development possibilities
- Ensure the SME Team maintain excellent working relationships with other Shared Services teams, including the Pool managers, the Contracts & Admin team, the HRIS team and all HR Expert service providers
- Drive teamwork, plan and conduct team meetings that share information, calibrate knowledge and performance, motivate officers to learn and excel
- Orient newly assigned team members and establish team mentor/buddy.
SELECTION REQUIREMENTS
- University Degree; Certification in HR an asset
- Good command of English; French language skills an asset
- Experience and/or certification in Project Management and/or Change Management is an advantage
- Excellent customer service orientation
- Computer proficiency, including Microsoft suite and working knowledge of HR information systems
- Minimum of 5 to 8 years’ proven professional experience in HR administration
- Minimum 2 years’ supervisory experience in a shared services environment
- Knowledge of and experience in HR services, including workflows, processes, and key performance indicators
How to apply
Qualified applicants are requested to submit their updated and comprehensive resume and their motivation letter in one pdf file to gva_msschr_recruitment_box@icrc.orgfollowing this format for the subject line:LAST NAME First Name – HR SME Coordinator
Deadline of Application: 19 June 2023
Target Start Date: Immediately
Office Address: 32/F Petron Mega Plaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines
Only short-listed candidates will be notified.
This vacancy is open for Philippine residents only.
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Vape Scene in Singapore: Embracing Modern Relaxation
In today’s fast-paced world, people are always looking for ways to unwind, relax, and enjoy the moment — and for many, vaping has become an essential part of their routine . In Singapore, where modern life moves quickly, the rise of vaping culture has brought with it a unique form of downtime . It’s not just about the devices or the clouds of vapor — it’s about flavor, convenience, and finding your own vibe.
Disposable Vapes: Simple, Smooth, Ready to Go
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New Arrivals: Fresh Gear, Fresh Experience
The best part about being into vaping? There’s always something new around the corner. The latest releases like the ELFBAR ICE KING and ALADDIN ENJOY PRO MAX bring something different to the table — whether it’s enhanced user experience.
The ELFBAR RAYA D2 is another standout, offering more than just puff count — it comes with dual mesh coils, so you can really make it your own.
Bundles: Smart Choices for Regular Vapers
If you vape often, buying in bulk just makes sense. Combo packs like the VAPETAPE OFFGRID COMBO or the LANA BAR 10 PCS COMBO aren’t just practical — they’re also a better deal . No more running out at the worst time, and you save a bit while you’re at it.
Flavors That Speak to You
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Prefer the classic richness of tobacco? There’s a whole series for that too. And if you’re trying to cut back on nicotine, the 0% Nicotine Series gives you all the flavor without the buzz.
Final Thoughts
Vaping in Singapore isn’t just a passing trend — it’s a lifestyle choice for many. With so many options available, from pocket-sized disposables to customizable devices, there’s something for everyone. Whether you’re just starting out , or a regular enthusiast , the experience is all about what feels right to you — made personal for you.
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Vaping in Singapore: More Than Just a Trend
In today’s fast-paced world, people are always looking for ways to unwind, relax, and enjoy the moment — and for many, vaping has become a go-to ritual . In Singapore, where modern life moves quickly, the rise of vaping culture has brought with it a fresh way to relax . It’s not just about the devices or the clouds of vapor — it’s about flavor, convenience, and finding your own vibe.
Disposable Vapes: Simple, Smooth, Ready to Go
Let’s face it — nobody wants to deal with complicated setups all the time. That’s where disposable vapes shine. They’re perfect for users who want instant satisfaction who still want that satisfying hit without the hassle of charging, refilling, or replacing parts.
Popular models like the VAPETAPE UNPLUG / OFFGRID, LANA ULTRA II, and SNOWWOLF SMART HD offer thousands of puffs in one portable solution . Whether you’re out for the day or just need something quick and easy, these disposables have got your back.
New Arrivals: Fresh Gear, Fresh Experience
The best part about being into vaping? There’s always something new around the corner. The latest releases like the ELFBAR ICE KING and ALADDIN ENJOY PRO MAX bring something different to the table — whether it’s richer flavors .
The ELFBAR RAYA D2 is another standout, offering more than just puff count — it comes with dual mesh coils, so you can really make it your own.
Bundles: Smart Choices for Regular Vapers
If you vape often, buying in bulk just makes sense. Combo packs like the VAPETAPE OFFGRID COMBO or the LANA BAR 10 PCS COMBO aren’t just practical — they’re also a cost-effective option . No more running out at the worst time, and you save a bit while you’re at it.
Flavors That Speak to You
At the end of the day, it’s all about taste. Some days you want something icy and refreshing from the Cold Series, other times you’re craving the smooth, mellow vibes of the Smooth Series. Then there are those sweet cravings — and trust us, the Sweet Series delivers.
Prefer the classic richness of tobacco? There’s a whole series for that too. And if you’re trying to cut back on nicotine, the Zero-Nicotine Line gives you all the flavor without the buzz.
Final Thoughts
Vaping in Singapore isn’t just a passing trend — it’s a lifestyle choice for many. With so many options available, from pocket-sized disposables to customizable devices, there’s something for everyone. Whether you’re exploring vaping for the first time , or a regular enthusiast , the experience is all about what feels right to you — your way, your flavor, your style .
Vaping Culture in Singapore: A Lifestyle Beyond the Hype
In today’s fast-paced world, people are always looking for ways to unwind, relax, and enjoy the moment — and for many, vaping has become an essential part of their routine . In Singapore, where modern life moves quickly, the rise of vaping culture has brought with it a new kind of chill . It’s not just about the devices or the clouds of vapor — it’s about flavor, convenience, and finding your own vibe.
Disposable Vapes: Simple, Smooth, Ready to Go
Let’s face it — nobody wants to deal with complicated setups all the time. That’s where disposable vapes shine. They’re perfect for people on the move who still want that satisfying hit without the hassle of charging, refilling, or replacing parts.
Popular models like the VAPETAPE UNPLUG / OFFGRID, LANA ULTRA II, and SNOWWOLF SMART HD offer thousands of puffs in one portable solution . Whether you’re out for the day or just need something quick and easy, these disposables have got your back.
New Arrivals: Fresh Gear, Fresh Experience
The best part about being into vaping? There’s always something new around the corner. The latest releases like the ELFBAR ICE KING and ALADDIN ENJOY PRO MAX bring something different to the table — whether it’s colder hits .
The ELFBAR RAYA D2 is another standout, offering more than just puff count — it comes with adjustable airflow , so you can really make it your own.
Bundles: Smart Choices for Regular Vapers
If you vape often, buying in bulk just makes sense. Combo packs like the VAPETAPE OFFGRID COMBO or the LANA BAR 10 PCS COMBO aren’t just practical — they’re also a better deal . No more running out at the worst time, and you save a bit while you’re at it.
Flavors That Speak to You
At the end of the day, it’s all about taste. Some days you want something icy and refreshing from the Cold Series, other times you’re craving the smooth, mellow vibes of the Smooth Series. Then there are those sweet cravings — and trust us, the Sweet Series delivers.
Prefer the classic richness of tobacco? There’s a whole series for that too. And if you’re trying to cut back on nicotine, the 0% Nicotine Series gives you all the flavor without the buzz.
Final Thoughts
Vaping in Singapore isn’t just a passing trend — it’s a lifestyle choice for many. With so many options available, from pocket-sized disposables to customizable devices, there’s something for everyone. Whether you’re new to the scene , or a long-time fan, the experience is all about what feels right to you — tailored to your preferences .