Operations Coordinator (Transition and Recovery)

Position Title: Operations Coordinator (Transition and Recovery)

Duty Station: Lviv, Ukraine

Classification: Professional Staff, Grade P3

Type of Appointment: Special short-term graded, nine months with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 28 June 2023

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Context:

Under the overall supervision of the Chief of Mission and the direct supervision of the Programme Officer (TRD), the Operations Coordinator (Transition and Recovery) will lead the operational coordination of the mission’s Transition and Recovery Unit (TRU). This position is focused on maintaining and building the capacity of the unit’s personnel, finances, logistics, procurement, movements, and overall project implementation ability. This role is the deputy lead of the TRU and spends significant time roving among office locations and providing surge support across the unit.

The TRU is comprised of three programmes: (a) Community Participation and Cohesion, (b) Peace, Security and Human Rights, and (c) Veterans’ Reintegration. The thematic areas of work encompass community stabilization, durable solutions, early recovery, violence prevention, peacebuilding, reintegration of ex-combatants, inclusion of displaced populations in democratic processes, reparations, and transitional justice.

Core Functions / Responsibilities:

1. Oversee the accuracy and efficiency of operational management mechanisms, including means of coordinating projects, personnel, and stakeholders through dashboards and tracking systems.
2. Provide operational support for transition and recovery projects, including on building the capacity of staff and partners, and at critical stages in a project cycle including start-up, ramp-up, monitoring, revision, and closure.
3. Research, analyze and evaluate new value-added processes in relation to TRU’s operational strategies in the field and introduce new innovative approaches to increase effectiveness, efficiency, and quality of implementation.
4. Reinforce and develop guidance, frameworks, and documentation of methodologies and operational standards for programming in the field, as well as ensuring the global policies and procedures are adhered to.
5. Monitor TRU’s finances, procurements, human resource processes, and security at a high-level and support the programme leads, project staff, and the Senior Programme Coordinator to course-correct and improve.
6. Coordinate and/or support the visits of donors, government officials, and other delegations.
7. Ensure synergies with relevant colleagues, represent and liaise with relevant counterparts through operational or technical meetings, workshops, and working groups as necessary.
8. Build and maintain strong coordination with other units, notably the units focused on procurement and supply chain, finance, human resources, and security, as well as the area coordination teams.
9. Provide surge support for projects across the country, as well as coverage during R&R cycles for Programme Officers and the Senior Programme Coordinator for Transition and Recovery, as needed.
10. Undertake frequent duty travel (“roving”) as required to meet with partners and/or donors; to monitor project progress; and/or to support staff working on relevant projects, across the country and up to 50% of the time.
11. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Business Administration, Management, Political or Social Science, International Relations, Peace and Conflict Studies, Economics, or a related field from an accredited academic institution with five years of relevant professional experience; or
• University degree in the above fields with seven years of relevant professional experience.

Experience

• Required experience in programme operations coordination, including keen attention tofinancial, procurement, human resources, and security policies, procedures, rules, and regulations;
• Experience in the development of transition and recovery strategic and operational planning,and liaising with a multitude of stakeholders, partners, donor agencies, and various internal IOM programme units;
• Experience working with specialized international agencies (UN Agencies, International Organizations, and International NGOs);
• Experience in a crisis context and emergency operation is an advantage;
• Knowledge and experience of community stabilization, durable solutions, early recovery, violence prevention, peacebuilding, reintegration of ex-combatants, inclusion of displaced populations in democratic processes, reparations, and transitional justice programming will be considered a strong asset.

Skills

• Excellent written and spoken communications with a variety of audiences;
• Strong communication and interpersonal skills as well as strong strategic, critical, and creative thinking;
• Ability to prepare clear, concise, and tailored reports, dashboards, and trackers;
• Practical knowledge of applying conflict sensitivity principles and approaches;
• Effectively coordinates actions with partners and stakeholders;
• Proven analytical skills and creative thinking with attention to detail;
• Efficiency, flexibility, high level of professionalism and ability to work under pressure and adhere to strict deadlines;
• Demonstrated computer skills, including Microsoft Office365 (e.g. Word, Excel, Outlook, PowerPoint, etc.);
• Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds, even when under pressure;
• Ability to supervise, train, and direct staff in a complex conflict context; and
• Ability to work effectively within a team to obtain shared objectives.

Languages

IOM’s official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of either Ukrainian and/or Russian is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.