People and Culture Manager

SHOFCO is a grassroots organization that unlocks the potential of urban slum dwellers to lead hopeful and fulfilling lives. SHOFCO disrupts survival mode by providing critical services including health care, clean water, education, and economic empowerment; and links these efforts to a community-led advocacy platform. Over the next 5 – 10 years, SHOFCO aims to become a national platform for urban slum transformation across Kenya, demonstrating a scalable and replicable model that can be used around the world.

Reporting to the Chief People and Culture Officer, the People and Culture Manager will play a critical role in overseeing the People and Culture Operations while coordinating and implementing People and Culture deliverables and activities. They will also be responsible for ensuring effective and efficient day to day coordination of all People and Culture functions, while adhering to relevant Labor Laws.

Key Responsibilities & Duties

• Work with the CPCO to develop annual budgets for the People and Culture function in conjunction with institutional managers.
• Support the CPCO in ensuring that the SHOFCO Organizational culture is embedded.
• Ensure that human resources policies and procedures that relate to SHOFCO’s team members are understood by all by way of regular trainings.
• Support the CPCO to oversee the organization-wide performance management process and structured reviews.
• Support the CPCO in periodic organization-wide training needs assessment and gaps identification that arise from analysis of performance appraisals and business trends.
• Lead the selection, recruitment and on-boarding of team members in consultation with the institutional managers and the CPCO.
• Manage team members compensation and benefit schemes including oversight in payroll, medical, pension and other welfare activities.
• Develop and maintain a People and Culture system that meets top management information needs.
• Provide advisory support to the group functional leaders on People and Culture matters affecting the operations of the institution.
• Maintain proper team members elations while adhering to all labour laws and providing team members with a safe and healthy working environment.
• Oversee the analysis, maintenance and communication of records required by law and other departments in SHOFCO.
• Identify legal requirements and government reporting regulations affecting People and Culture functions and ensure policies, procedures and reporting are compliant.
• Support the CPCO in regular review and update of HR policies and procedures.
• Oversee leave management and regular analyse leave records to ensure compliance to all legislation pertaining to all types of leave.
• Nurture a positive working environment while empowering and motivating departmental team members and ensuring efficient execution of responsibilities.
• Work with the CPCO to design an internal personal development program that optimizes the potential for every employee.

Job Competencies (Knowledge, Experience and Attributes/Skills)

• Bachelor’s Degree in Human Resources, Organizational Behaviour, Management and Leadership or any other related field.
• Higher National Diploma in Human Resource Management.
• A Master’s Degree is prefferable.

Professional Qualifications

• Certified Human Resource Professional (CHRP) is prefferable.
• Registered with the Institute of Human Resource Management (IHRM) and with a valid practicing license.

Other requirements (unique/job specific)

• 6 years’ experience working in the Human Resources department with at least two (2) of these at the management level.
• Thorough knowledge of employment-related laws and regulations.
• Experience working with human resource information management systems.
• Proficiency in the full Microsoft Office Suite.