Senior Registration Assistant (Temporary Appointment)

Job Opening: 38610

Job Title: Senior Registration Assistant

Contract Type: Temporary Appointmen

Duration: Until 31st December 2022

Location: Tegucigalpa, Honduras

Eligible Applicants

This position is advertised to internal and external applicants. Candidates must be legally present in Honduras at the time of application, recruitment and hire. Only candidates holding a permanent residency in Honduras will be considered eligible.

Group 1 Candidates: comprises current GS staff members holding an indefinite or fixed-term appointment who, at the date of the deadline for application, are serving in the country of the vacancy at the grade of the position or one grade below or above.

Group 2 Candidates: comprises candidates from the categories listed in the RALS after completion of one cumulative or continuous year of service in the country of the vacancy. The Group 2 status should have been confirmed by the HR Unit in Honduras before the application is submitted.

External Candidates: are candidates who are not in Group 1 or Group 2.

Duties and Qualifications

Organizational Setting and Work Relationships:

The Senior Registration Assistant is a member of the Registration team. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. S/he provides counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements. S/he liaises closely with protection staff and partners to ensure timely identification and referral of persons of concern (POC) for protection follow up. The Senior Registration Assistant may assist in compiling and analysing information related to registration activities in the Operation. The incumbent may provide interpretation and/or translation services in cases for which s/he has the required language competencies.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCRs core values of professionalism, integrity and respect for diversity.

Duties

• Assist in the implementation of registration strategies and methodologies for POC.
• Conduct registration interviews when required in accordance with registration standards and guidance.
• Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements.
• Maintain accurate and up-to date records and data related to all individual registration cases.
• Identify persons with specific needs and ensure timely referral to protection follow-up as required.
• Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation.
• Draft correspondence and reports relating to registration activities in the Operation, when required
• Provide statistics and draft reports related to registration data, as requested.
• Act as interpreter and translator when needed.
• Refer cases to other units within the office and to implementing partners as necessary.
• Draft and submit reports and statistics related to registration.
• Perform other related duties as required.

Minimum Qualifications:

Education & Professional Work Experience:

Years of Experience / Degree Level:

• G5 – 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher.

Field(s) of Education

• Not applicable

Certificates and/or Licenses:

• Social Science
• Statistics
• Mathematics
• Information Technology

(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience:

Essential:

• Good computer skills, particularly in data management.

Desirable:

• Training in basic principles of international protection. Experience in working with UNHCR proGres software.

Functional Skills:

• *DM-Data Management
• *IT-Computer literacy
• MS-Data Collection and Analysis
• IT-IT Refugee Systems & Applications
• PG-Programme Management (project formulation, programme cycles and reporting standards)
• TR-Training/Coaching/Facilitation
• EX-Experience in international organization (United Nations or similar)
• PR-Experience in Registration

(Functional Skills marked with an asterisk* are essential)

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

Position Competencies

Core Competencies:

• Accountability
• Communication
• Organizational Awareness
• Teamwork & Collaboration
• Commitment to Continuous Learning
• Client & Result Orientation

Managerial Competencies:

• Not specified.

Cross-Functional Competencies:

• Analytical Thinking
• Technological Awareness
• Planning and Organizing
• Language Requirements
• Working knowledge of English and proficiency in Spanish is essential.

Additional Information

Only shortlisted candidates will be contacted. No late applications will be accepted.

Shortlisted candidates may be required to sit for a technical assessment or written test and later on, invited for an oral interview.

UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).

Duration: until 31st December 2022.

Recruitment as a UNHCR staff member is subject to proof of vaccination against COVID-19.

Closing Date

The closing date for submission of applications is 27th July 2022 (midnight Geneva time).