Malakal Humanitarian Information Needs: Community Voices Bulletin, February 2024 / Issue #9

Supported by the World Food Program (WFP), Internews is working with the Community Engagement Network (CEN) to respond to community information gaps, concerns, and needs at the Malakal Transit Centre, camps and the POC. The collaborative intervention aims to improve the efficiency of the humanitarian response to the Sudan Crisis in South Sudan by providing a safe and accessible two-way information platform.
It connects refugees, returnees, and host communities with verified and actionable information from humanitarian responders to connect the community with services, elevate community voices, and inform decisionmaking. This project serves thousands of people displaced by the conflict in Sudan, Internally Displaced People, and the local host community in Malakal County, Upper Nile State in South Sudan.

The Internews humanitarian information service involves a continual process of listening and two-way communication with the community and humanitarian responders.

Community Correspondents collect feedback, questions, and concerns from community members each day through one- to-one and group discussions. We ensure a diverse range of voices is heard and provide an alternative for community members who may not feel comfortable, or may not know how, to approach humanitarian actors with their feedback directly.