Communications Officer

INTRODUCTION:

The USAID Thailand Counter Trafficking in Persons (USAID Thailand CTIP) project works with communities and champions among government, civil society, and the private sector to address the enabling environment for human trafficking and exploitation, empower at-risk populations to safeguard their rights, and strengthen the protection systems for survivors.

POSITION SUMMARY:

The Communications Officer will be part of the USAID Thailand CTIP activity and will manage the team’s effort to increase project profile and knowledge of the target audience on human trafficking in Thailand. S/he will be responsible for (1) developing innovative digital content (website, social media, publications and other communications channels) showcasing USAID Thailand CTIP work and its impact, (2) managing the project online platforms on Facebook, Instagram and a variety of websites, (3) providing support to strategically reach out to target audience in social media platforms, (4) managing partners and consultants leading external communications efforts and outreach activities for the USAID Thailand CTIP program in coordination with USAID/RDMA and Winrock International, (5) creating offline content such as brochures and presentations, and other reports with a focus on graphics and visuals and (6) oversight of the shared platform under the project and formatting of all reports and publications.

ESSENTIAL RESPONSIBILITIES:

• Work with project staff, Winrock’s Home Office communications staff, SBCC Officer, and partners, create and edit graphics, outreach tools (fact sheets, printing materials, etc.) and draft well-structured, Winrock and USAID-compliant content to publish on project’s communication channels i.e., Facebook, Instagram, and LINE official account
• Assist with formatting and editing project quarterly and annual reports
• Develop and maintain a pipeline of digital content relevant to project goals, highlighting accomplishments, general developments in the field, and other issues of interest to target audiences such as labor rights, related policy, and regulations.
• Link to and develop partnerships with relevant websites.
• Manage online analytics and generate monthly reports that measure overall impact of social media campaigns and enter reach and campaign data in WINTIP (real-time database management for monitoring project performance).
• Draft scopes of work to advertise for partners and consultants to develop communications campaigns, participate in the evaluation and selection process, and oversee work of contractors.
• Guide, and train partners to collect reach and media campaign data and ensure data quality through training, reviewing, providing timely inputs, and ensuring guidance to partners to incorporate the inputs.
• Manage workflow of translators to deliver translated content on deadlines (Burmese, Lao and Khmer.
• Provide infographic, graphic elements related upon team request
• Develop infographics for fact sheets, and quarterly and annual reports using project activity data from WINTIP (real-time database management for monitoring project performance) in coordination with the MEL team.
• Consolidate and organize program materials on SharePoint and other platforms.
• Participate and support in workshops, field visits, and ad-hoc events with stakeholders to lead in branding alignment, capture partners/stakeholder’s experiences for a photo and video database, document discussions and subsequently incorporate inputs from the discussions into reports, program materials, proposals, and other documents
• Research and stay up to date on topics related to migrant/labor rights and human trafficking in Thailand; identify the needs and interests of key audiences, and undertake additional research tasks as required
• Other tasks as assigned.

PREFERRED QUALIFICATIONS:

• At least four years of professional experience in a related field.
• A degree in Communications, Media Design, International Affairs, Social Science, or related field
• Exemplary written and oral communication skills in English and Thai
• Excellent knowledge of social media platforms, analytical tools, and applications (LINE official account, Facebook Ads, Facebook publishing tools, Instagram analytics etc.)
• Proven graphic design and editing skills (knowledge of Adobe Creative suite, creative tools)
• Experienced in producing digital content for non-profit organizations
• Experience developing content that is sensitive to the issues of human rights, social inclusion and relevant topics preferred
• Experience with USAID branding is preferable

SKILLS:

• Ability to work independently without requiring detailed guidance.
• Strong time management skills, ability to design, implement and manage multiple projects in a fast-paced environment, and operate on tight deadlines
• Ability to experiment and cultivate creative ideas to achieve objectives. Enjoys the challenge of unfamiliar opportunities.
• Excellent verbal and written English skills.
• Knowledge of Microsoft, Excel and google platforms a must

Applications will be reviewed on a rolling basis.

Winrock would like to thank all applicants for their interest but only candidates who meet all requisite criteria and are shortlisted will be contacted.

Winrock is an equal opportunity employer. We are committed to providing equal employment opportunity for all people and value diversity and inclusiveness. Winrock recruits, employs, trains, promotes and compensates regardless of race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

At Winrock we have a clear mission: Empower the disadvantaged, increase economic opportunity and sustain natural resources through unwavering dedication to accountability, equity, innovation, integrity and transformation.

Winrock knows that its success comes from the hard work and steadfast dedication of its diverse workforce. Winrock remains committed to maintaining diversity, inclusion and equity across the entire organization.