Community Engagement Manager

Lifting Hands International is looking for a Community Engagement Manager to start in August 2026 in Greece with a minimum six-month commitment. Applications will be reviewed on a rolling basis.

About Us

Lifting Hands International operates a community center in Serres, a town located about an hour from Thessaloniki in Northern Greece. We work with a population of 1000+ refugees & asylum seekers from two local camps, providing regular aid distributions and psychosocial support from a community-led approach.

Role Profile

The Community Engagement (CE) Manager plays a key role in the LHI Community Program, which focuses on engaging community members (camp residents) and supporting community volunteers (camp residents who are part of the LHI team) in program planning and implementation, while also providing continuous learning opportunities to foster both personal and professional growth. Working closely with the Operations Director, the CE Manager collaborates directly with LHI’s community volunteers across the Child-Friendly Space, Female-Friendly Space, Arts & Recreation, Education, Logistics, and Distribution programs. The role focuses on fostering a culture of mutual learning, peer support, and inclusivity, while also empowering community volunteers to take ownership of current activities and to implement new initiatives at the LHI Community Center. Additionally, the CE Manager will collaborate with Program Managers to facilitate skill-building sessions, creating a space for continuous learning and personal development.

Main Responsibilities

• Develop and deliver onboarding trainings to support the successful induction and transition of new community volunteers into program activities.
• Encourage community volunteers to take ownership of the programs by collaborating with them to develop, plan, and facilitate activities, classes, and workshops.
• Plan and facilitate regular community meetings, wellness events, and team-building activities to foster an inclusive and supportive environment for the whole team (community volunteers and visiting team).
• Collaborate closely with other program managers as part of the Operations team to foster a community-led approach and encourage the participation of community volunteers.
• Conduct individual check-ins and group meetings with community volunteers to provide support, gather feedback, and address safeguarding concerns in a sensitive and respectful manner.
• Facilitate professional development opportunities for community volunteers, such as CV writing sessions, interpretation training, and other relevant workshops.
• Work with community volunteers to run the weekly community-led barbershop and tailoring services
• Collaborate on communication strategies with the community and support the creation of content for social media pages with the Operations Director.
• Initiate and deliver outreach efforts to best engage the camp community and ensure equal access to programs and services.
• Monitor and evaluate program outcomes, identifying areas for growth and improvement.
• Oversee program development to ensure alignment with LHI’s vision and adapt structures and strategies in response to changing needs and community feedback.

Essential Criteria

• Proactive, with the ability to work both independently and collaboratively
• Previous humanitarian experience working with vulnerable populations
• Understanding of the implementation of psycho-social support (PSS) programs and a community-led approach
• Previous experience in leading and managing teams
• Ability to handle safeguarding concerns with professionalism and care
• Ability to work effectively under pressure and efficiently in a large, multicultural team
• Strong communication and problem-solving skills, and flexibility in dynamic environments
• Minimum six-month commitment required
• Fluent in English

Desirable Criteria

• Knowledge of Greek / Arabic / Kurmanji / Farsi / French
• International Drivers License
• Potential to commit to the team for 6-12 months

We offer

• Free shared accommodation
• Five-day work week with a full week break after every 6-8 weeks of work
• Monthly stipend (starting from 550 euros per month)
• Mental health counseling