GOAL is an International NGO established in 1977, currently operational in 15 countries world-wide. GOAL works in the following sectors: Emergency Response, Health (including WASH and curative Nutrition), Food and Nutrition Security, and Economic Development. GOAL uses a systems approach and integrates resilience, inclusion and social and behavioural change (SBC) into all programming. GOAL is operational largely in fragile states and we consider one of our keys strengths to be our adaptive, innovative and responsive approach to local contexts. GOAL’s Head Office is located in Ireland, with MEAL teams in each of our country programmes and a structure of Global Advisors to support this function.
The Global MEAL Advisor leads the Global Monitoring Evaluation Accountability and Learning (MEAL) Team which oversees and supports country teams to create MEAL systems and culture with the aim of enhancing coordinated MEAL practices that meet GOAL and donor requirements, through the results architecture of the GOAL 2019-2030 Strategy.
Overall MEAL Vision: sustain and enhance systematic organisational and country level progress on MEAL in order to support GOAL Global to remain accountable to beneficiaries and donors.
- Guide senior management at global and country level to deliver on GOAL strategic direction through good quality data for evidence informed decision making.
- Support the design of proposals to ensure accountability to beneficiaries, communities, stakeholders and donors through robust monitoring, evaluation and reporting.
- Build a base of learning and evidence around programme effectiveness that can be shared (internally and externally) and applied to future programmes and interventions.
The Global MEAL Team do this through a flow process which starts atconceptualisationaround the problems facing communities into how GOAL will respond. It moves tocollection of data and information, anddata management, through toanalysis & interpretation. It oversees ways to providefeedback and reportingby our beneficiaries and partners, and shareslearningto others.
Areas of Work
- Research – ensuring quality methodologies for assessments, baselines, reviews and program evaluation designs, including sampling, analysis and publication.
- MEAL coordinates the application of standardized monitoring procedures, processes and tools across projects and programs.
- Focus on Management Information Systems including Digital Data Gathering – and analytic software allowing real time data gathering and mapping to improve activities.
- Peer support and mentoring, training and sharing of best practices, tools and standards.
- Overseeing the community complaints and response mechanisms in all country programmes supported by an investigations unit and a complaints response group in head office.
Overview of the Role
The MEAL team aims to strengthen the culture of evidence driven innovation and practice. This role will provide an opportunity to drive the organisation forward in the areas of new technology, stakeholder accountability strengthening including within our humanitarian responses, and further increasing our organisation’s reputation with donors, civil society and academia for best practice and standards in the sector. The key elements of Core Humanitarian Standards and supporting the organisation to meet and maintain these underpin this role.
Priorities of the role
- Support and coordinate teams across GOAL in developing and implementing high performing monitoring, evaluation, accountability and learning plans and initiatives for GOAL’s long term strategic plan, and ensure that the MEAL team is adequately resourced in order to support the growth of GOAL as an organisation.
- Develop an organisational programmaticLearning andKnowledge Management Strategywhich promotes learning and knowledge sharing through GOAL’s operational processes, and work to ensure that all systems supporting Learning and Knowledge Management work in an integrated fashion and are appropriately supported and developed to guarantee a high and continuing level of efficiency benefit to the organisation.
- Provide the lead for GOAL on establishment of a credible and fit for purposeresearch functionthat positions GOAL as a key innovator in our sector.
- Prioritise data use: Plan and oversee regular review processes to ensure that evaluation and monitoring data informs current implementation plans and future organisational development. Continue to strive for best practice on robust data collection tools and effective real time analytics through continued adoption and investment in Management Information Systems.
- Lead on the implementation and coordination of certain strategic priorities relevant to MEAL such as incorporating theeffectiveness and efficiency elements of “Value for Money” into programme designand plans.
This role overseas the global MEAL Team and provides direct line management to the Assessment and Survey Advisor, Stakeholder Accountability and LAC MEAL Advisor, MIS Advisor and Research and Analytics Advisor.
The role currently reports to the Deputy Head of Programmes (Programme Quality) and is part of the wider Programme Quality team of Technical Advisors.
Objectives of this role
Leadership/ Championing Investment in MEAL:Consistent with GOAL’s value for money ethos, the Global MEAL Advisor must effectively communicate the necessity and value-added from on-going and increased investment in the MEAL amid a competitive funding environment and competing organisational priorities.
- Broker, build and manage positive and useful partnerships with stakeholders, networks, other organisations or donors/funders to leverage human and financial resources to strengthen GOAL’s monitoring, evaluation and research function
- improving integration and facilitating information exchange across systems and by working in collaboration with the Communications and IT Departments to implement internal learning systems and tools
- Development and monitor a MEAL department annual plan and budget
Strategic Planning:Playing a central role in providing senior management with an evidence basis for strategic planning through the results architecture.
Human Resources:supporting the GOAL HR function to hire and retain a high quality of MEAL personnel in field and at global advisor level.
- Technical support to MEAL professionals in the field and line management of HO MEAL team in order to strengthen the MEAL function.
- Develop strength and depth of the field and HO MEAL team in order to ensure programme quality for an organisation that is growing rapidly in size and complexity thus ensuring that the MEAL function is fit for purpose.
- Identify mentoring and learning opportunities and advise on training needs for MEAL and Programme staff to strengthen programme quality.
- Support the management and deployment of human and financial MEAL resources in line with GOAL’s strategic priorities and emerging opportunities
Coordination:acting as information crossroads in the organisation between programme quality technical team, MEAL field staff, external consultants, GOAL finance team and academics. Specific tasks would include:
- Leading discussion and resolution of MEAL technical issues which span sectors and PQ technical team advisors, in order to support the integrated programme approach GOAL has adopted.
- Updating senior management and the Board as required on key programme performance indicators and outcomes
- In collaboration with Senior Managers, lead on the design performance metrics for GOAL HQ Business units to guide strategic investment and capacity building
- Coordinating with internal audit regarding risks relating to MEAL
- Oversee the achievement of GDPR requirements in MEAL systems and advise on GDPR in the broader Programmes team.
- Coordinate and support GOAL’s annual and strategic planning process that enables all teams to articulate feasible and high-quality MEAL plans and programmes which are consistent with the organisation’s vision, values and donor contracted deliverables.
Evaluations:being the head office lead on technical review of country programme evaluations proposed, sharing experiences in similar evaluation designs from other country programmes, advising programme technical advisors of the evaluation planned, seeking opportunities to pilot innovative evaluation designs using both quantitative and qualitative methods.
- Provide assurance that all evaluations commissioned in GOAL are of the best quality possible, that they deliver a high quality product that is efficient and effective.
- Leading procurement of consultants services to conduct external evaluations
- Establishing new and maintaining existing mechanisms to enable country programme technical recommendations to be tracked through to implementation
- Coordinate multi country thematic/sector specific evaluations
Dissemination/ Sharing of learning
- Sharing internal best practices found through evaluations with other country programmes, senior management, technical team members and within the MEAL team in GOAL.
- Sharing relevant journal/publication articles with technical team members on best practice or innovations that relate to MEAL in their sector.
Networking/Representation with Donors
- Attending and presenting at conferences and creating networking opportunities for GOAL in the MEAL sphere with a view to learning and also demonstrating GOAL’s work
- Preparing and presenting evidence based presentations for donors, governments or other stakeholders to demonstrate GOAL’s work
- Develop and oversee GOAL’s research function ensuring a coordinated high quality research programme and dissemination strategy which strengthens GOAL’s reputation as a thought leader in the humanitarian and development sectors
- Identifying research needs/ opportunities in conjunction with country programmes, coordinating a very focused set of research priority topics per year
- Linking to or maintaining relationships with research institutes/ universities
- A primary degree in Development or related field with Masters level degree indicating experience in operational research, action research or associated field.
- At least 1 (one) year of experience overseeing an HQ MEAL function (or equivalent) within an international development organisation (or similar).
- Minimum 3 (three) years practical field experience in emergency and development humanitarian programmes, with a particular focus on planning, monitoring and evaluation. Experience in a technical area related to GOAL’s programming is desirable.
- Knowledge and experience in qualitative and quantitative evaluation methodologies
- Knowledge and experience of participatory approaches to rural development
- Experience in report writing and proposal generation and familiarity with key donor monitoring and evaluation guidelines.
- Experience and skills in staff training, mentoring and management.
- Appreciation of the aims and objectives of GOAL.
- Experience in change management within an organisation.
- Adept in use of Word, Excel, PowerPoint, SMART and/or Epi Info, STATA, SPSS
- Confidence in using Management Information System tools – Digital Data Gathering, analytic software, and ARCGIS.
- Fluent in spoken and written English with strong analytical skills. Working knowledge of French, Spanish or Arabic would be an advantage for this role.
Our package includes a competitive salary, 22 days annual leave and the possibility to join our Health care scheme. Additional benefits are available after 12 months of service. Salary range for this role is € 45,000 to 50,000.
GOAL has a Staff Code of Conduct and a Child Protection Policy, which have been developed to ensure the maximum protection of programme participants and children from exploitation. GOAL also has a confidentiality policyensuring the non-disclosure of any information whatsoever relating to the practices and business of GOAL, acquired in the course of duty, to any other person or organisation without authority, except in the normal execution of duty.Any candidate offered a job with GOAL will be expected to adhere to these policies any job offer made is also subject to police clearance. GOAL is an equal opportunities employer.
This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document.Deadline for application is 4th October 2018 at 1.00pm Irish time.