IT Operations Associate G6

March 18, 2024
Posted by: humanitarianweb
Category: Humanitarian Jobs

Organization: World Food Programme
Posted: 18 Mar 2024
Closing date: 26 Mar 2024

The United Nations World Food Programme (WFP) is the world’s largest humanitarian agency, fighting hunger worldwide. In September 2015, WFP opened an office in Suva, Fiji, to lead and support emergency preparedness in three sectors – Food Security, Logistics, and Emergency Telecommunications – across the Pacific Islands.

Carry out system and hardware maintenance tasks, such as running specialised network monitoring and system protection, to ensure technology is running effectively.
Coordinate installation and maintenance of telecommunications systems, networks and equipment, to ensure optimal services in compliance with standard operations procedures.
Monitor technology reliability, identify user needs, analyse data and produce accurate reports in order to recommend IT solutions to support informative decision-making.
Resolve queries independently, escalating if required, to ensure that standard IT questions are answered and accurate information is provided to staff.
Provide technical training to non-IT staff to enhance knowledge on WFP standard technology, IT security, tools and systems, in order to assist WFP staff in conducting their work effectively and securely.
Support the coordination of new application implementation in order to provide WFP staff with the tools they need to perform effectively.
Draft standard material such as end-user and technical documentation to ensure staff have access to required information about IT services and products.
Implement improvements to methods and processes within the IT division in order to support the continuous improvement of IT services provided.
Follow set emergency response processes and procedures as required to provide support in enabling emergency assistance needs to be met.

How to apply

To be considered, interested candidates are invited to apply via http://www.wfp.org/careers/job-openings

Only short-listed candidates will be contacted.

Request for Disability related Reasonable Accommodations:

It is important to WFP to create an accessible and inclusive workplace for everyone. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

WFP is committed to an accessible, inclusive recruitment process. Please contact us at global.inclusion@wfp.org to advise us of any disability related reasonable accommodation or accessibility requests you may have. A member of the reasonable accommodation team will contact you to confidentially discuss your needs. This email is only to be used for any disability related accessibility requirements and not for sending the application itself. Due to the volume of applications, any applications or CVs sent through this email address will not be considered a formal application and will not receive a reply from WFP.