Open Vacancy Announcement: PSS Officer

Psychosocial Support (PSS) Officer

Location: Gaziantep Türkiye

Amal Healing and Advocacy Center (AHAC) is a refugee-led and women-led organization that has been at the forefront of empowering women, particularly Syrian refugee women, since its official establishment in 2017. AHAC’s mission is to work with and for Syrian women to advocate, network, and empower them to build a peaceful society where all people live in dignity and safety. The organization envisions a world where the voices of Syrian women are raised and heard, and where they play an integral role in achieving equality in human rights and social justice. AHAC is dedicated to fostering leadership among Syrian women by equipping them with the skills and opportunities needed to lead in their communities and beyond. The organization focuses on empowering women to take control of their lives and advocate for their rights, while also addressing systemic inequalities and promoting social justice. Central to AHAC’s mission is the commitment to achieving gender equality, ensuring that women have equal access to resources, opportunities, and decision-making processes.

Position Summary

The Psychosocial Support (PSS) Officer will be responsible for delivering a range of psychosocial interventions to beneficiaries, focusing on promoting mental well-being, resilience, and coping mechanisms. The PSS Worker will conduct individual and group sessions, facilitate workshops, and support peer-on-peer initiatives.

Key Responsibilities

• Conduct individual psychosocial consultations to assess needs and provide tailored support.
• Facilitate group consultations and discussions to foster shared experiences and collective coping.
• Design and lead group workshops on various psychosocial topics, promoting skill-building and empowerment.
• Organize and deliver structured group sessions for beneficiaries.
• Support the development and implementation of peer-on-peer support sessions, training and guiding peer facilitators.
• Maintain accurate and confidential records of all consultations and activities.
• Prepare and submit timely and high-quality reports on activities, progress, and challenges, adhering to organizational guidelines and donor requirements.
• Contribute to the development of PSS materials and strategies.
• Collaborate with other team members to ensure integrated and holistic support for beneficiaries.
• Participate in regular supervision and training sessions.

Required Qualifications

• A minimum of 2 years of experience in providing psychosocial support, counseling, or related field.
• Proven experience in facilitating individual and group sessions and workshops.
• Strong understanding of psychosocial principles and best practices, particularly in humanitarian or development contexts.
• Excellent communication, interpersonal, and active listening skills.
• Ability to work effectively with vulnerable populations with sensitivity and empathy.
• Turkish Nationality required or valid work permit document for Turkey.
• Proficiency in both Arabic and English (spoken and written) is essential.
• Ability to maintain confidentiality and adhere to ethical guidelines.
• Strong organizational and time management skills.

Female candidates are strongly encouraged to apply.

Please Note: Due to the urgent nature of this position, applications will be reviewed on a rolling basis, and interviews may be conducted before the stated deadline. We encourage interested candidates to apply as soon as possible.