Project Officer (Compliance)

Position Title: Project Officer (Compliance)

Duty Station: Quito, Ecuador

Classification: Professional Staff, Grade P2

Type of Appointment: Special short-term graded, nine months with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 20 June 2023

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following non-represented member states:

Antigua and Barbuda; Barbados; Botswana; Cabo Verde; Comoros; Congo (the); Cook Islands; Dominica; Fiji; Grenada; Guinea-Bissau; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People’s Democratic Republic (the); Madagascar; Marshall Islands; Micronesia (Federated States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Uzbekistan; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.

Context:

The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to thousands of refugees each year. IOM provides a range of services and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation and administration of a travel loan and collections program. The Department of Operations and Emergencies (DOE), specifically the Resettlement and Movement Division (RMM), has the organizational responsibility to provide direction, oversight, and guidance to IOM’s global support to all resettlement programs.

Under the United States Refugee Admissions Program (USRAP), the Resettlement Support Centre (RSC) provides critical support and processing services for refugee resettlement to the US. As part of an MOU between IOM and the US State Department Bureau for Population Refugees and Migration (PRM), IOM manages the RSC for Latin America (LA). RSC LA manages US resettlement activities in Ecuador. RSC LA prepares refugee applications for adjudication by and provides support to visiting US Citizenship and Immigration Services (USCIS) officers, facilitates security and medical screenings, provides information about arriving refugees to resettlement agencies in the US and offers Cultural Orientation (CO) training to refugees departing for the US.

Under the overall supervision of the Senior Project Coordinator, Remote Sites and direct supervision of the Project Coordinator, Ecuador, the successful candidate will be based in Quito, Ecuador and will have the following duties and responsibilities:

Core Functions / Responsibilities:

1. Implement and monitor specifically identified RSC LA compliance activities in the assigned area (s), such as monitoring and evaluation, training, project support, project reporting, protection and/or fraud and malfeasance prevention. Provide administrative and logistical support for hiring compliance staff and training. Assign duties and give feedback to staff members on their performance to ensure the accurate completion of activities.
2. In relation to monitoring and evaluation, as required, support activities such as rapid performance assessments, surveys, interviews and focus groups by drafting sections of relevant documents, work plans, budget revisions and other required information. Prepare updates and provide information for the Project Manager and USRAP Monitoring Officer.
3. In relation to training, as required, support training activities for RSC LA, by including monitoring or serving as the USRAP Training Focal Point in coordination with the HR-Business Partner, helping analysing and identifying training needs and professional development opportunities for RSC LA, organizing and administering training sessions, delivering trainings, recommending changes to training curricula and techniques, and contributing to the development of new training packages.
4. In relation to project support and reporting, as required, update and implement Standard Operating Procedures (SOPs), and draft sections of reports, presentations, and briefings on activities for the RSC.
5. In relation to protection, as required, support activities related to children, the elderly, persons with disabilities, persons affected by sexual and gender-based violence (SGBV) lesbian, gay, bisexual, transgender and intersex (LGBTI) persons and other marginalized individuals, by identifying and reporting cases, processing COPE cases, counselling minors and analysing or completing documentation related to minors.
6. In relation to fraud and malfeasance prevention, as required, monitor communication about potential fraud and malfeasance, primarily through the designated RSC fraud email box, support the handling of fraud allegations following internal guidance and instructions from the Ethics and Conduct Office at IOM Headquarters and in coordination with RSC management, provide staff with related training, and report update management on statistics and trends.
7. Provide technical assistance, guidance, and information on changes to workflows and procedures to staff members in accordance with the Refugee Processing System (START), USCIS, PRM Program Announcements and internal Standard Operating Procedures (SOPs).
8. In close coordination with the Project Coordinator and Senior Project Coordinator, Remote Sites, and Project Manager, RSC LA, liaise with external partners as required, including the Refugee Processing Centre (RPC) and the United Nations High Commissioner for Refugees (UNHCR) with respect to the provision of information and internal procedures for monitoring and reporting.
9. Participate in RSC LA meetings as needed. Draft reports, briefings, background information, narratives, and statistical reporting as necessary and required.
10. Maintain and ensure the confidentiality and integrity of all RSC-related information by implementing control procedures in line with USRAP standards of conduct and data protection rules. Alert the Project Coordinators, RSC LA of any non-compliance to SOPs or codes of conduct by RSC staff members.
11. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Social Science, International Relations, Regional Studies or a related field from an accredited academic institution with two years of relevant professional experience, or;
• University degree in the above fields with four years of relevant professional experience.

Experience

• Experience in USRAP, particularly in RSC activities, such as employment verification, case creation, pre-screening, USCIS adjudications support, scheduling, field support and out-processing, and knowledge of USRAP program implementation, is preferred;
• Experience in monitoring and evaluation and training is desired.

Skills

• Strong written and verbal communication skills and ability to effectively communicate with and lead a team;
• Demonstrated proficiency with the Refugee Admission Processing System (START);
• Excellent computer skills and a high level of proficiency in spreadsheet and database applications.

Languages

IOM’s official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of Spanish is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.