Senior Administration Associate SSA-7

Closing date:


The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). The Job holders report to a Head of Unit, Chief or Administration Officer.

At this level job holders typically have independent responsibility for technical, specialised work including planning, organisation, and coordination and setting objectives. They also deal with issues that are often undefined and involve areas of uncertainty and complex inter-relationships. The instructions received are broad and the job holders are expected to consistently demonstrate a high degree of responsibility and initiative to respond independently to queries. Job holders have a level of expertise and knowledge to adapt and develop systems and processes in order to continually improve the level of support provided. Job holders are expected to motivate and develop a team of support staff and/or are responsible for specialised support service(s) where the work is undertaken with the help of specially designed techniques, methods and processes.


To coordinate the delivery of quality, client-focused, value-for-money oriented administration services.

KEY ACCOUNTABILITIES (not all-inclusive)

  1. Support management of WFP resources in the area of responsibility (WFP facilities, assets, light vehicle fleet, etc.), monitor requirements and contribute to the estimation of new requirements to facilitate efficiency and cost-effectiveness of operations and services.
  2. Coordinate the provision of a range of services such as facilities management, travel, protocol and light vehicle management related, etc., reporting and recommending solutions to rectify any major issues, to ensure the provision of a safe and comfortable working environment for WFP staff.
  3. Undertake in-depth analyses of a range of data and compile and prepare comprehensive reports in order to contribute to the provision of accurate information for informative decision-making and to support the effective and timely management of WFP resources.
  4. Coordinate, monitor and process administrative actions related to procurement, finance, human resources, etc., including contracts with external vendors, to ensure all data is accurately and timely recorded, processed in WFP corporate systems and any operational issues addressed.
  5. Contribute to the revisions and updates of WFP administrative processes and plan, to ensure the continuous improvement of administration services and smooth implementation in the area of responsibility.
  6. Answer a range of complex queries, supporting resolution of various daily issues in order to facilitate the maintenance of the right contacts and support partnerships and activities with local authorities and various vendors in the area of responsibility.
  7. Supervise and guide a team of staff, acting as a point of referral for them and support them in carrying out their responsibilities, to ensure individual and team objectives are met in compliance with the relevant regulations, policies and procedures, and performance plans.
  8. Provide training and guidance to staff in interpretation of administrative procedures, policies, processes, and use of corporate systems, to ensure consistency and efficiency of services provided to all clients.


  1. Has demonstrated a strong understanding of WFP administrative operating standards through day today work.
  2. Has provided coaching or training to new staff members within area of expertise.


Education: Completion of secondary school education. A post-secondary certificate in the related functional area.

Experience: Seven years of experience in the administrative area or related field.

Language: Fluency in English and Spanish.


Position: Senior Administration Associate (Administration Unit).

Number of openings: 1

Based in: Panama City, Panama

Type of Contract: Special Service Agreement

Level: General Service/ Level 7

Duration: Until June 30, 2022.

This position is open only to Panamanian citizens or residents with work permit.

Successful candidates will be placed in a roster for 2 years.



The deadline to apply to this position is March 18, 2022.

Link to apply:

How to apply

To apply, please create a personal account and fill out the profile form with your personal information at If you are internal applicant, apply through your E-Recruitment profile.

In the application form, ensure filling the mandatory sections, attaching your CV, answering the pre-screening questions and agreeing on the legal statement before submitting your application. Selection of staff is made on a competitive basis on account of potential and performance. All applicants will undergo a rigorous process which includes screening against job requirements, a technical test, and a panel interview.

The deadline to apply to this position is March 18, 2022.

Link to apply:

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