Therapeutic Patient Education Consultancy

Background

Médecins Sans Frontières/Doctors Without Borders (MSF) provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, we deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation.

The Inclusive Innovation team – jointly led by the Manson Unit – a multi-disciplinary medical team within MSF UK – and the Sweden Innovation Unit (SIU) within MSF Sweden develops strategic, research-informed innovations aimed at strengthening MSF’s health programming.

We are seeking a consultant to provide specialist pedagogical and instructional design support for Inclusive Innovation initiatives. The consultant will contribute to the creation and refinement of multimedia patient education content, participatory training tools, and learning frameworks tailored to diverse operational contexts.

There is an immediate need to support two initiatives:

• Digital Therapeutics (DTx): A mobile-based adjunctive intervention supporting long-term behaviour change and chronic condition management
• Menstrual Health Management (MHM): A health promotion and education-focused project targeting the unique menstrual health needs of women and girls in crisis settings

Digital Therapeutics (DTx)

• Framework Development: Support the refinement of the DTx patient education implementation framework, focusing on the development, delivery, monitoring, and adaptation of educational interventions.
• Content Audit: Review existing patient education materials (type 1 & type 2 diabetes focus) and recommend updates aligned with current evidence and learning best practices.
• Patient education for self-management support: Collaborate with in country project teams to adapt and implement patient education components in operational contexts, including Cox’s Bazar, Bangladesh.

Menstrual Health Management (MHM)

• Strategy Design: Provide educational technical input on the design of the MHM health promotion initiative and co-develop pedagogically sound, culturally relevant interventions
• Health promotion materials – Develop tailored materials by analysing pilot data to identify gaps in knowledge, attitudes, and practices, and then design educational tools to address these gaps.
• Toolkit Development: Contribute learning design expertise to the MSF MHM Toolkit, including session plans, visual aids, facilitator guides, and resources for inclusivecommunity engagement

Deliverables:

Digital Therapeutics (DTx):

• Reviewed and annotated patient education materials with recommendations for revision.
• Drafted content for the DTx implementation framework related to patient education methodology.
• A brief report summarising recommendations for patient education adaptation in target field contexts.

MHM

• Input provided to the design of the patient education component of the MHM initiative**.**
• A brief report summarising gaps in current MHM patient education materials.
• Prototype education and behaviour change materials for the MHM health promotion initiative.
• Contributed content sections for the MSF MHM Toolkit, focusing on pedagogical design and learning strategies.

Timeline: September – December 2025.

Location: This is a remote consultancy with travel to MSF countries of operation not anticipated.

Profile of consultant(s):

Essential:

• Background in therapeutic patient education, health psychology, behavioural science, or clinical pedagogy.
• Experience designing culturally sensitive, context-specific health education materials, including for low-literacy populations.
• Experience designing or reviewing educational interventions for chronic condition self-management.
• Knowledge of adult learning principles and multimedia or participatory education tools.
• Prior engagement with humanitarian or global health programs.
• Proven ability to co-create culturally sensitive and inclusive educational content.
• Strong communication and stakeholder engagement skills.
• Ability to translate research findings and field realities into practical learning resources.
• Experience working across diverse teams with operational constraints
• Strong analytical and problem-solving skills
• Experience working in public health, NGOs and/or the social sector.
• Fluency in English, written and spoken
• Experience in training-of-trainers (ToT) or capacity-building for frontline health workers.

Desirable:

• Understanding of gender and community dynamics relevant to menstruation and chronic illness.
• Master of Public Health (MPH).
• Experience in Human-Centred Design.