Access to Public Benefits Caseworker

****Job Overview:****The Access to Public Benefits Caseworker will support asylees, victims of crime, and qualified immigrants to ensure comprehensive access to public benefits, legal aid, and other appropriate community resources. The Caseworker will develop initial service plans to match individual client and facilitate appropriate referrals to medical, social, vocational, and financial resources. This position operates under the supervision of the Anti-Trafficking Manager and will collaborate closely with the Outreach Specialist and the Access to Public benefits casework team.

Major Responsibilities:

  • Screen clients for benefits eligibility and support with enrollment in public benefits (Medi-Cal, CalFresh, CalWORKs/RCA, etc.) as well as any necessary advocacy or follow-up with relevant social service agencies.
  • Develop individualized service plans for each client and manage client expectations.
  • Ensure that clients are provided the basic tools necessary to meet their established short-term goals and objectives.
  • Use a trauma-informed approach to support the resilience and recovery of individuals who may have experienced trauma. Maintain a strong understanding of trauma-informed principles and approaches, protection and safeguarding, and mandatory reporting.
  • Collaborate with partner organizations to coordinate services.
  • Track and manage referrals.
  • Maintain accurate records in electronic case files and required databases and consistently ensure the confidentiality of information relevant to cases. Submit required reports and documentation in a timely manner.
  • Occasional travel throughout the service delivery area to for client meetings, agency visits, service provider visits etc.
  • Report to the Anti-Trafficking Manager and collaborate closely with the Outreach Specialist and Access to Public Benefits casework team. Participate in all program meetings, staff development activities, and fully engage as a member of the IRC Oakland team.
  • Provide supervision and support to interns and volunteers.
  • Align with all policies, procedures, and protocols of the agency.
  • Other related duties as assigned.

Job Requirements:

· Undergraduate degree; ideally in Social Work or similar field of study. Comparable related work experience or relevant lived experience may be substituted.

  • Experience working with immigrant populations and familiarity with local community resources.

· Demonstrated success working and communicating effectively in a multi-cultural environment.

· Self-starter with excellent problem-solving skills combined with the proven ability to multi-task and manage time effectively.

· Proficient in Microsoft Office applications (Word, Excel, Outlook).

· Proficiency in Spanish, Dari, Farsi, Pashto, or Mam preferred.

· Excellent communication skills, with fluency in written and spoken English.

· Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area.

*Working Environment:***

  • A combination of standard office environment, remote work, and occasional travel for home visits, partner agency meetings, etc. within the service delivery area

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

How to apply

Please apply on our website:

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