Head of Systems and Operations for Cambodia and Laos

Location: Phnom Penh, Cambodia

Starting date: February 2024

Duration: 12 months with a possibility of extension

About the Cambodia and Laos Programmes of People in Need:

People in Need (PIN) is a Czech non-profit, non-governmental organization that has been providing relief and development support in both developing and conflict regions around the globe since 1992. In Asia, PIN has a growing portfolio of projects focused on accelerating the uptake of green technologies in agricultural value chains through innovative applications of market systems approaches.

In Cambodia, we implement programmes on Green Energy and WASH, Disaster Management and Urban Resilience, TVET, and Alternative Livelihoods. In recent years, People in Need has contributed to improved and strengthened disaster preparedness through the Early Warning System for disasters. In case the country is hit by a natural disaster, we will provide an immediate response to affected people—like during the floods in 2011, 2013, and 2020, and in 2017 when Cambodia was hit by excessive drought.

In Laos, we are implementing a pilot project focusing on Early Warning System with possible scale-up on the national level.

About the role:

The Head of Systems and Operations (HoSO) is a member of the Country programme senior management (together with the Country Director (CD) and Head of Programmes (HoP)) and shares responsibility for the effective and efficient delivery of People in Need’s (PIN) Country programmes in Cambodia and Laos. Specifically, the role of the HoSO is to manage and improve the support systems and operations required to achieve this objective comprising of the Finance, Human Resources (HR) and Logistics departments. In performing this role, the HoSO also ensures an enabling environment for the implementation of the country programme, while maintaining operations and systems that meet the accountability requirements of PIN and its donors.

Main Areas of Responsibilities:

• Strategic leadership
• Quality and risk management
• Management of Human Resources and capacity development
• Finance management
• Logistics and procurement management
• Ensuring external and internal compliance

For this position, we consider important:

• University graduate
• Education (university or secondary level) in finance, business, accounting, procurement, logistics or similar study programmes
• Previous experience in a finance position preferred
• Communicative level of English (minimum of active B2)
• Ability to coordinate and communicate clearly with different groups of people and to respect different cultural backgrounds
• Ability to work independently and effectively
• Ability to deal with complex compliance agenda
• Analytical skills and systematic approach
• Responsibility, ownership, proactive approach, flexibility
• Strong training/coaching skills
• Keen eye for details and passion for working with numbers
• Advanced Excel skills
• Experience with project management is welcome
• Knowledge of SAP, MS Dynamics Nav or other ERP is an advantage

PIN Offers:

• Working environment in a well-established middle-sized and continuously growing humanitarian organization in a challenging context;
• Salary and benefits according to PIN salary scale and HR policies; expected salary of 4150 – 4350 EUR super gross (based on experience), monthly subsistence allowance of 1350 EUR already included;
• Housing allowance;
• 25 days of holiday per year;
• Travel health insurance (covers health care incl. the repatriation);
• Reimbursement of travel expenses with travel to the country of residence once every 6 months of work;
• Reimbursement of costs of visas and vaccinations; assistance with the visa application procedure;
• Reimbursement of the medical check-up before and after the deployment;
• Free 24/7 medical helpdesk and psychological consultation available online;
• Free access to internal e-learning sites, global PIN’s Induction Training, PIN Learning Hub, and individually tailored capacity-building opportunities.