Programme Coordinator – Moldova

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference

Job Title: Programme Coordinator

Code: SR-59-6608

Duty station: Chisinau, with frequent travel to field locations

Starting date: 15/06/2023

Contract duration: 8 months

Reporting to: Head of Mission

Supervision of: Project Managers

Dependents: Accompanied duty station

General context of the project

INTERSOS is currently present in Poland, Moldova and Ukraine to guarantee primary healthcare, protection and psychological support to refugees from Ukraine, with particular attention to the most vulnerable people, such as women and children.

General purpose of the position

As a member of the Senior Management Team (SMT), the Programme Coordinator will jointly ensure the management and development of the country programmes. The Programme Coordinator leads the planning, implementation and monitoring of all projects in coordination with the concerned technical coordinators to apply integrated approach for synergies across sectors. The Programme Coordinator shall ensure timely and efficient programme implementation, and most importantly the quality of projects and programmes in terms of their impact.

Leading the M&E team, the Programme Coordinator also guides the programme strategy and development of future programmes. Together with the Head of Mission, the Programme Coordinator represents INTERSOS to donors and partners, ensuring that INTERSOS is recognised for its programme expertise and field experience. Furthermore, the Programme Coordinator engages in medium and long-term planning and strategy activities, ensures continuous quality improvement of programmes and contributes towards a successful environment for the programme staff.

Main responsibilities and tasks

Programme Management

• Lead the programme strategy development and implementation of the Country Strategic Plan
• Ensure that the overall programme is designed, managed and implemented in conformity to INTERSOS policies, strategy and guidelines.
• Ensure effective leadership and management of INTERSOS programme through line management and coordination with all sectoral teams
• Ensure timely and high-quality reporting is done by all programmes to donors
• Ensure project developed meets high standards in terms of design, implementation and M&E through proper Project Cycle Management
• Prepare programme budgets collaboratively with project and finance staff
• Ensure compliance to donor policies, procedures and procurement Fundraising and proposal development
• Conduct regular context analysis (incl. the country’s socio-economic situation, (donor) trends, needs and gaps), as well as stakeholder analysis

Identify funding opportunities;

• Lead proposal writing processes from a programme perspective and coordinates with other departments
• Contribute to the identification of potential relevant international and/or local partners (private sector partners, national and international NGOs, think tanks, academia, etc.) to be included in proposals
• Liaise with Technical Coordinator to contribute to the ToRs of assessments to be conducted for proposal development and to request their input in the logframe development
• Contribute to the development of fundraising documents (including expression of Interests/ Concept Notes/ Proposals) in line with INTERSOS country strategy and donor requirements and in close collaboration with INTERSOS HQ and finance
• Liaise with Project Managers and Technical Coordinators to ensure that proposals are relevant and technically sound

External relations

• Maintain active and regular working relationships with donors
• Maintain active and regular working relationships with other NGOs, UN agencies, clusters, working groups and consortia
• Regularly update a directory of donors, international and local NGOs, other partners and stakeholders
• In the absence of Technical Coordinators, represent INTERSOS in key clusters and working group meetings

Grant Management

• Contribute to addressing in a timely manner all comments by donors on proposals in liaison with relevant staff in country and INTERSOS HQ and finance
• Read thoroughly all contracts before signature, seeking INTERSOS HQ and finance advice when required
• When any issue is identified in meeting deliverables in the given timeframe and budget, inform relevant staff in country and seek INTERSOS HQ Program Department advice on potential solutions that would meet donor rules

Reporting

• Lead the kick-off planning and close out review meetings for each project
• Write quality narrative reports, reflecting the progress and status of projects in a transparent, timely and professional manner, in liaison with INTERSOS HQ and finance, which will contribute ultimately to steady cash inflow
• Liaise with section Heads (Finance, Logistics, M&E, Technical Coordinators and HR teams) teams when preparing reports, especially with finance to ensure greater coherence between financial and narrative reports by crosschecking the matching of data in the narrative and financial reports
• Contribute to the monthly update of the INTERSOS and ensure smooth and regular communication with INTERSOS HQ
• Ensure ad hoc requests from donors are addressed in liaison with the HoM, programme and support teams

Human Resources Management

• Ensure proper reporting of the various projects implemented in country Human Resource Management
• In consultation with the HR Coordinator, plan HR needs, capacity building needs for senior program staff an enough human resources for the programme to meet its objectives

Required profile and experience

Education

• Master degree in International Relations, BA or relevant degree

Professional Experience

• Master degree in International Relations, BA or relevant degree
• Minimum 5 years as Project Manager in NGO sector
• Prior experience as a program coordinator.

Professional Requirements

• Prior experience as a program coordinator.
• Interpersonal skills, including excellent written and verbal communication
• Good computer knowledge and tech-savvy.
• Administrative and clerical skills
• Excellent communication and people skills.
• Understanding of report writing, bookkeeping, and budgeting.

Languages

• English fluent

Personal Requirements

• Leadership skills
• Adaptability
• Self-motivation
• Organizational skills
• Close attention to detail and the ability to plan ahead
• Ability to work under pressure
• Compliance with Humanitarian principles