Temporary Resettlement Caseworker

IRC Background: The mission of the International Rescue Committee (IRC) is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. Founded in 1933, the IRC has a presence in over 40 countries and 27 offices in the United States; the IRC leads the way from harm to home. IRC opened an office in Seattle in 1976 and provides a continuum of services including intensive case management, employment, and economic empowerment services, immigration assistance, health and wellness programming, and education support to refugee and immigrant families in Washington State. IRC Seattle is committed to providing trauma-informed, equitable, and accessible services and maintaining and evolving a diverse, inclusive, and supportive workplace.

**Job Overview:**The caseworker is clients’ main point of contact on the resettlement team clients and provides direct RP services to newly arrived refugee, SIV, and parolee families in accordance with the IRC’s Cooperative Agreement with U.S. Department of State. With assistance from case specialists, they will ensure that each client is provided core services from airport pick-up to 90 days after arrival and that clients are provided referrals to other IRC programming.

Major Responsibilities:

  • Welcoming assigned clients at airport.
  • Collaborate with clients’ US based ties to coordinate welcoming families.
  • Providing direct core services as per donor guidelines in the Cooperative Agreements.
  • This includes gathering documents; coordinating medical appointments; scheduling SSA, DSHS, etc. appointments; addressing concerns; communicating with whole resettlement team to ensure core services are met
  • Coordinate specialized service provision with other resettlement staff such as housing specialists, cultural orientation providers, job training and employment staff, among others.
  • Using Integra system to record expenditures on behalf of assigned clients
  • Using ETO case management software to write case notes and monitor clients’ progress
  • Provide trauma-informed services to all RP families.
  • Attend team and office meetings, participate in collective team and office efforts, comply with all IRC and local office policies and practices.
  • Other duties as assigned.

Key Working Relationships:

Position Reports to: Resettlement Casework Supervisor

Indirect Reporting: Resettlement Manager, Housing Manager

Other Internal and/or external contacts:

Internal: Caseworkers, Finance Department, Early Employment Team, Intensive Case Management Team, other IRC Departments as Needed

External: Client’s United States Ties, Department of Social and Health Services (DSHS), Social Security Administration, Hope Link

Job Requirements:

  • Relevant degree or equivalent experience
  • Lived experience as a refugee or immigrant is preferred
  • In lieu of lived experience, experience working with refugees and/or immigrants; cross-cultural or overseas experience accepted
  • English proficiency, both spoken and written, and professional proficiency in relevant languages (i.e., Dari, Rohingya, Tigrinya, Arabic, Pashto, Swahili, Kinyarwanda, , Arabic, Ukrainian, Russian) preferred
  • Fluency in Microsoft programs and familiarity with financial systems preferred
  • Effective time management skills and ability to focus and work productively in a fast-paced environment
  • Excellent communication and organization skills
  • Valid driver’s license, reliable vehicle with current insurance and ability to travel regularly
  • Comfortable driving cargo and passenger van (no CDL required)

Working Environment: **

  • Standard, professional office environment; hybrid remote, office, and fieldwork.
  • May require occasional weekend and /or evening work.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

How to apply


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