Head of Business Development

CARE SYRIA Scope of Work/Terms of Reference

Head of Business Development

Position Title: Head of Business Development

Duty Station: Consultancy, remote only.

Duration of Contract: Initially 12 months for the period 01 July 2024 to 30 June 2025

Reporting to: Country Director and Assistant Country Director for Programs

Level of Effort: 104 days consisting of an average of 2 days per week, or per work schedule as agreed with Country Director and Assistant Country Director for Programs. It is important that there is at least 80% overlap with CARE Syria’s Office Hours (workweek Sunday-Thursday)


CARE is one of the world’s leading international humanitarian and development organisation, committed to helping people in poor communities improve their lives and alleviate poverty. Founded in 1945, CARE is working across 94 countries to fight global poverty and marginalization. CARE began operating in Syria in 2013 to provide life-saving emergency assistance to people affected by the ongoing conflict. CARE puts women and girls at the center of our work because we know that we cannot overcome poverty until all people have equal rights and opportunities. CARE Syria is currently working on developing response strategies for all aspects of CARE Syria’s response, in a bid to ensure continued relevancy and secure additional funds for future years of program implementation.

The Head of Business Development is a senior level position responsible for business development, opportunity creation, resource development, program development advisory support, coordination, and – on occasion – developing and writing relevant concepts and proposals for the furtherance of CARE’s programming inside Syria.

The postholder will conduct research on donor priorities, funding trends, donor and government priorities and provide senior management with regular updates on the funding environment. This should also include new and innovative donors. S/he will be closely working with the Assistant Country Director for Programs, Program Development & Partnerships Manager (NES), Program Manager (GCA) and Finance Controller, as well as technical advisors and hub leads as required, to ensure resources are available in a timely fashion for donor and other relevant stakeholder communications and relationship development.


Responsibility Area #1 – Develop and Cultivate Business Development Opportunities for CARE Syria (80%)

  • Provide strategic oversight and support to the CARE Syria team to stabilize and increase the scope of CARE Syria’s funding portfolio during FY24 (in line with the newly developed Business Development Strategy 2023-25) by:
    1. Increasing CARE Syria’s institutional funding portfolio through securing new strategically relevant institutional donor grants and;
  1. Diversifying CARE Syria’s portfolio through increasing outreach to strategically relevant alternative funding streams (foundation, corporate and trusts funding) through CARE Syria-led initiatives as well as the utilization of existing relationships held via CARE USA and CARE Member Partners where relevant.
  • Support the realization of BD metrics for FY24, as outlined below:

In addition to other activities to reach the targets above, responsibilities may include:

  • Providing critical review of proposal inputs developed by to ensure adherence to donor priorities and requirements, ensuring all proposals alignment with CO/CI programming priorities including the review and editing of proposals and concept notes. On infrequent occasions and dependant on wider team capacity, bid writing and more direct coordination of inputs/updates to bids may be required, and/or onboarding and management of consultant Bid Writers.
  • Working with Assistant Country Director for Programs to develop attractive donor pitches, including new response plans, concept notes and position papers etc.
  • Engaging with CARE Member Partners and CUSA Fundraising Teams to increase internal visibility to identify opportunities for program and funding campaigns to increase funding opportunities for CARE, through the development and support for roll out of an internal visibility plan.
  • Continuing to develop donor mapping tools and action the donor cultivation strategy, including monitoring progress against the plan, the development of new donor engagement plans etc.
  • Facilitating in-person donor meetings for the Country Director and Assistant Country Director for Programs, including the development of talking points. Act as lead for all online donor meetings.

In support of Responsibility Area #1, the management of business development systems and tools is required as follows:

  • Work with CARE Syria hubs and CARE Member Partners/CUSA Fundraising Teams to develop new business development systems and tools as required.
  • Ensure the regular update of the donor mapping tool (institutional and private), including donor tiering system, action planning and donor engagement plans, in coordination with the Country Director and Assistant Country Director for Programs.
  • Lead on GNG process for all new business development opportunities.

Responsibility Area #2 – Reporting and Team Meetings (20%)

  • Maintain pipeline tracking documents, including FORT
  • Submit quarterly report to Resource Mobilization Fund
  • Submit inputs to Master Budget
  • Submit quarterly inputs to COMFORT for Business Development
  • Submit inputs to Quarterly Performance Review and other regional management reports ad meetings
  • Lead on ad hoc internal business development update meetings
  • Engage in Core Leadership Team and program management team meetings as requested
  • Other relevant tasks as assigned by line manager, in-keeping with the purpose of the role. These may include attending consortia meetings and other relevant meetings.



  • Master’s degree in relevant subject


  • Proposal writing training certification (or attendance record)

Experience/Technical Skills


  • At least 7 years’ experience within the development, rehabilitation and/or relief sectors with demonstrable career progression to management roles
  • At least 5 years’ experience of working with institutional donor audiences or similar in business development, funding management or partnerships management roles
  • At least 5 years’ working in a humanitarian and/or development programs role
  • Demonstrable experience of working with affiliated or support offices within complex organisation structures
  • Keen familiarity with donor regulations, standards and compliance matters
  • Excellent written and spoken English and attention to detail
  • Strong understanding of gender and other programming issues within Syria and a commitment to promoting the empowerment of women and girls
  • Self-directed, accountable, and integrous individual
  • Able to work quickly and efficiently to deliver key tasks, whilst building team across multiple hubs, according to tight deadlines
  • Demonstrable experience of learning agility and commitment to professional growth


  • At least 1 year of CARE Resource Mobilization Experience

Problem Solving

  • Selected Level: 3
  • Comments: Business development is an evolving area for CARE Syria and will need the postholder to continuously adapt to changes in the landscape.
  1. Contacts/Key Relationships


  • Country Director
  • Assistant Country Director for Programs
  • Program Development & Partnerships Manager (NES)
  • Program Manager (GCA)
  • Finance Controller
  • Program Team Leads
  • CARE Member Partners


  • Donors
  • Consortia Leads / Chiefs of Party
  • Partners, as required


Technical Proposal of the Services


Provide the necessary details. Attach document or provide separate sheet if needed.

Overall Proposal Suitability

1- Please see the Terms of Reference and provide a short proposal outlining your suitability for this consultancy

2- Provide Availability. We are looking for 104 days between 1 July 2024 – 30 June 2025 averaging at 2 days per week. At least 80% overlap with CARE Syria’s Office Hours is required (Sunday through Thursday).

3- Provide 1 or 2 writing samples

Previous Works and Awards

1- Provide 3 or more client references or testimonials (Clients whose environment, size, and scope are most similar to CARE. Include a summary of the work completed for each account. Include reference contact names, with telephone numbers and email addresses.)

2- Provide previous records of performance and service in resource mobilization

Technical Expertise and Organizational Experience

1- Provide a CV highlighting relevant experience as requested in ToR/SOW

2- Provide Years of experience in providing the same requirement to CARE Syria or other CARE Country Offices

How to apply

All bidders must provide written notification via email to ( syr.coprocurement@care.org ) of their intent to participate, or not to participate in the bidding process by 26 May 2024.

Proposals will be accepted until 1:00 PM Amman Time 4 June 2024 delivered via email solely to (syr.coprocurement@care.org), no later than the above specified date.

  • Please share your proposal
  • Please share a signed copy of RFP. / Link: RFP.docx
  • For TOR/SOW link: SOW.docx

    Note: if you face a technical issue in open/download the RFP & SOW/TOR
    Please send us email to ( syr.coprocurement@care.org ) and will share it with you.

    # Please take the below points into consideration before submitting your proposal:

  • Note: CARE Standard Payment Terms are 30 days from receipt of goods or services and a CARE-approved invoice
  • All quotation prices should be in USD.

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