Principal Consultant -CRRU

Principal Consultant -CRRU

About the role

Function of Crisis Response and Recovery Dept

Provide CRRU clients with a first-class programme delivery service that responds to and assists people in crisis with a focus on humanitarian assistance, early recovery, peace, stability and security. Contribute to the success of CA by delivering profitable business results and building CA’s reputation as ‘go to’ provider for humanitarian and stabilisation solutions for a wide range of clients

Job Purpose

  • Support the refinement and refresh of the CRRU growth strategy
  • Provide technical support and guidance in humanitarian, stabilisation, conflict and related themes
  • Deliver programmes to the highest standards ensuring that client satisfaction



  • Support the CRRU Director to grow a profitable and sustainable pipeline of projects.
  • Acting as Bid Director, lead business development activity
  • Broaden the client base through research, engagement and communications activity
  • Build positive relationships with key clients across the CRRU donor base, engaging with core clients such as the FCDO
  • Align to the geographic priorities of the team and support growth and engagement in the regions
  • Build and maintain key networks and partnerships with accomplished organisations and key individuals in the humanitarian sector
  • Set, prioritise and manage key strategic relationships with organisations and consultants in developing partnerships for business development
  • Carry out key positioning work in preparation for bid development


  • Undertake direct line management of staff.
  • Mentor staff across the department in humanitarian and stabilisation best practice, building the capacity of junior staff
  • Take responsibility for the delivery of a portfolio of programmes in the position of Project Director and conduct performance management of staff.
  • Assume the leadership of key pursuits
  • Work constructively with CA international offices to support business development / delivery


When acting as Project Director, ensure that:

  • Contracted annual financial target is met /exceeded
  • Deliverables are produced on time and to the highest quality
  • Risks are mitigated
  • Client and partner relationships are positive, constructive and productive.
  • Optimise contribution to the department and organisation through the inclusion and utilisation of billable days.
  • Highlight programme risks of issues at the earliest stage and collaborate with the CRRU Director and broader Executive Team on their resolution.


  • Build compelling and consistent thought leadership in subject areas.
  • Build positive relationships with key stakeholders within the organisation,
  • Build the reputation of Crown Agents as the go-to provider

Surge Capacity

  • Surge across the team during periods of response,

Technical Delivery

Where applicable, the Job Holder shall

  • Undertake all procurement in compliance with Good Distribution Practice (GDP) in accordance with the provisions of our Wholesale Distribution Authorisation (Human) (WDA (H)) issued by the Medicines and Healthcare Products Regulatory Agency (MHRA) and our United Kingdom Controlled Drug Licence issued by the Home Office
  • Ensure that all procurement is carried out using the relevant corporate IT system(s) in operation

About you

  • Typically, 10 years of relevant government, third sector or private sector experience in humanitarian and stabilisation programmes.
  • Demonstrable experience working in complex and time-pressured contexts, desirable.
  • A post-graduate degree or equivalent working experience
  • Knowledge of industry trends, define issues formulate and implement strategy/solutions
  • Manage client daily interaction. Set and manage client expectations. Increase customer satisfaction and play a leadership role in the management of client relationships. Interpersonal and people management skills
  • Market research, data collection, analysis of trends, opportunity identification, make recommendation follow-up and recommendation, competitor analysis. Identify, develop and win new opportunities
  • Design, plan, structure, resource, mobilise, monitor, exit and evaluate in line with terms of reference and best practice project management methodology
  • Cost projections, project budgeting and forecasting, cash flow monitoring, currency exposure, risk management

About us

You’ll be working with Crown Agents which is a high impact social enterprise passionate about transforming the future for millions of people. Since our creation in 1833 we have worked across the globe to improve public services and drive economic growth. Our expertise is finding new solutions to difficult problems for clients in the areas of health, governance, economic growth, humanitarian action and supply chain services. We work with and train leaders at local, national and international level to achieve lasting change drawing on our insight and experience.

Crown Agents is committed to diversity and will promote diversity for all candidates at all times as well as a business culture that reflects that belief. Crown Agents will treat everyone equally irrespective of race, religion, colour, sex, age, national origin, disability or sexual orientation, and places an obligation upon all staff to respect and act in accordance with the policy. Crown Agents shall not discriminate unlawfully when deciding which candidates are selected for interview, or in any terms of employment, and will ensure that each candidate is assessed only in accordance with their merits, qualifications and abilities to perform the role. Crown Agents is committed to being an organisation enhanced by diversity and encourages applications from anyone who shares our values and commitment to improving the lives of communities affected by poverty or conflict.

About what’s on offer

Crown Agents offers a competitive salary package

Crown Agents is piloting certain provisions of the Misconduct Disclosure Scheme (MDS), hence will request information from the applicant’s previous employers relating to any findings of sexual misconduct during employment, or incidents involving the applicant under investigation when the applicant left employment. By submitting an application, the applicant confirms understanding of these recruitment procedures.

How to apply

Please use the link below and apply via the Crown Agents jobs page

Job Details | Crown Agents

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