Program Officer

Job Duties and Responsibilities:

• Representing the organization in Protection Working Groups meetings, training, and workshops.
• Participating in donor meetings and communications, as well as, coordinate with other GBV partners and actors, and other stakeholders as needed.
• Appropriate coordinating with support/operations departments including the liaison team to ensure quality and timely implementation of the projects’ activities.
• People management
• Manage and supervise the project field team and providing them with regular administrative and technical support.
• Facilitating and conducting regular meetings with the GBV field team to monitor the implementation and providing support to ensure adherence to GBV SOPs and guiding principles.
• Conducting weekly follow-up meetings with SGBV Caseworker, to ensure fulfilling the case management steps, forms are duly filled and stored, discuss the ongoing and new cases, focusing on the complicated ones, referrals made, and follow-up made by the caseworker.
• Daily follow up with team leader on implementation of static-based and community-based activities, empowerment activities, challenges, concerns, and other updates related to service delivery, as well as, assisting the team leader to develop the service mapping and coordinate the intervention with other actors.
• Project management and development
• Support in developing\adapting SGBV IEC materials, and M&E tools with the senior program coordinator.
• Support the program coordinator in building the capacity of the teams and introducing them to the reporting tools and approach.
• Preparing regular narrative, 4Ws reports, media documentation, and any other reports requested by the donor or the Protection WG to the senior program coordinator.
• Ensure GBV cases’ data is managed, shared, and used in a confidential, safe, and effective manner, and ensure effective and strong coordination with other GBV and non-GBV actors at Syria and Turkey level in order to maintain an active referral pathway.
• Regular supervision of program progress and ensure that activities are technically sound and implemented in a timely, safe, and efficient manner, in accordance with the project work plan.
• Updating project activities work plan regularly and sharing it with the respective supporting departments and parties.
• Submission of PIRs and following up with the supporting departments on the materials and actions needed.
• Full and comprehensive documentation of all the project activities according to the department-adapted approach.
• Submission of PIRs and following up with the supporting departments on the materials and actions needed.

Academic Qualification/s and Professional Experience:

• Minimum of 2 years of works experience in S/GBV programming.
• Experience in supervising GBV case management is required.
• Experience in supervising SGBV case management is an advantage.
• Experience in managing field teams remotely.
• Ability and experience in writing narrative reports in English.
• Good command of excel, word, and other office applications.
• Ability to work and make decisions related to the project with limited supervision.
• Transparency, Problem-solving, and team working skills.

Required Skills and Capabilities:

• Language proficiency: Advanced (reading, writing, and speaking) English and Arabic
• MS Office proficiency
• Ability to transfer gained skills to other staff.
• Ability to work in a multi-cultural and multi-ethnic environment with respect for diversity.
• Adhering to the organization’s vision, mission, goals, and objectives; commitment to humanitarian principles and actions.
• Knowledge and familiarity with the humanitarian sector and coordination mechanisms.
• Ability to prioritize tasks and synthesize.
• Strong attention to detail and a high level of organization.
• Good presentation and communication skills.
• Good interpersonal skills and ability to work under pressure.
• Good organizational skills including attention to detail and multitasking skills.
• Turkish nationals are strongly encouraged to apply and will be prioritized for this role.