Asylum Seekers & Families Caseworker

IRC Background: ​

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is at work in over 40 countries and 24 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.

The IRC is part of a multi-agency response to support families in San Diego who are seeking asylum. The Caseworker will provide case management for persons remaining in San Diego during the process of seeking asylum

Job Overview:

The Caseworker will provide high-quality case management to families and individuals in San Diego who are seeking asylum, both from the IRC office and offsite locations. This includes but is not limited to conducting intake assessments, developing a service plan with clients, and providing ongoing case management with internal and external referrals to help them meet their needs and goals in areas such as basic needs, legal representation, physical and mental health, economic wellbeing, housing, school enrollment of children. This requires close collaboration with IRC colleagues as well as other service providers in San Diego.

Major Responsibilities:

Responsibilities include, but are not limited to:

  • Provide high-quality case management for a caseload of Asylum Seeking Families (ASF) and individuals who remain in San Diego. That includes assessments, intake, and individualized service plans to support clients in achieving self-sufficiency and ensure that clients are provided the basic tools necessary to meet their established goals and objectives;
  • Support clients through service referrals based on each client’s unique needs, and ensure clients understand the time and location of required appointments and court dates;
  • Ensure that clients are provided the basic tools vital to meet their established short-term goals & objectives;
  • Provide individualized and group Know Your Rights orientations, orientations to public transportation, and other relevant topics;
  • Assessing and monitoring client progress at regular intervals to ensure progress on goals is made, designated resources are maximized; modifying initial service plans with clients, and other case file documents as required;
  • Ensure timely compliance with both case file management and reporting requirements while using appropriate data tracking systems. This entails regular and timely maintenance of both hard-copy and electronic client case files per best practice standards including writing detailed case notes, data entry in the ETO system, collecting client documents and signatures;
  • Perform various administrative tasks including financial reconciliations, requesting payments and printing out vouchers/transmittal sheets, completing individual mileage reimbursement requests and others as required;
  • Participate in all program meetings, staff development activities;
  • Work as part of a team to provide comprehensive strength-based services to IRC clients through coordination of cases and effective communication between team members and departments;
  • Other duties as assigned.

Key Working Relationships:

Position reports to ASF/UHP Casework Supervisor

Collaborates with Safety & Wellness Caseworkers, MSW Interns, Technical Advisors, internal IRC services, and external service providers and agencies

Job Requirements:

Education: Undergraduate degree, ideally in Social Work or similar field of study.

Work Experience:

  • Minimum of 3+ years relevant work experience in human services field (in addition to the above), ideally previous case management experience;
  • Demonstrated success working and communicating effectively in a multi-cultural environment;
  • Proven ability to contribute both independently and as a key team member;
  • Follow strict guidelines of client confidentiality;
  • Self- starter with excellent problem solving skills combined with the proven ability to multi-task, prioritize duties and manage time effectively;
  • Proficient in Microsoft Office applications (Word, Excel, Outlook);
  • Proficient in spoken and written English, and Russian, Dari, or Spanish required.
  • Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area.

Working Environment: 

  • Offices hours are scheduled as Monday-Friday, 8:30am-5pm; some evening and weekend events required;
  • Standard, professional office environment, including the current hybrid mode of remote work within San Diego County and required in-office days and some ‘field’ time within the service delivery area to perform the above-outlined responsibilities. Office working environment is subject to change based on organization/business needs;
  • Regular travel to off-site locations is required;
  • This position will work both from the IRC office in City Heights and El Cajon;
  • Must have a valid driver’s license with legally required insurance as position may require using own transportation within the service delivery area. Mileage reimbursement is available.
  • Access to a reliable vehicle to travel regularly throughout the service delivery area.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

How to apply

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