International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.
IMC has been active in Jordan since 2007. The Country Office has a 2020 estimated project portfolio of $30 million USD and a team of over 600 staff, implements vital programming across all 12 governorates, covering urban areas as well as responding to the needs of refugees in Zaatari and Azraq Camps. IMC provides a complementary programmatic package of health care provision (Primary, secondary and tertiary), mental health, psychosocial support, and child protection services.
The Country Director is directly responsible for the overall strategic planning, human resources, program design and implementation, program support operations, finance, administration, monitoring and evaluation supervision, expansion/development, and required reporting for the country program. The Country Director plays a strong leadership role through a high level of strategic leadership and effective advocacy. The Country Director sets direction, leads, maintains team morale, safety and welfare, and manages resources while maintaining oversight and accountability. S/he is ultimately accountable for all aspects of the country projects and ensuring that the financial management and organizational setup is adapted to the operational context.
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.
- Develop country specific strategic plan and proposals for programs that will successfully transition our relief programs to early recovery and transition to more long-term development programs.
- Work closely with the MoH to identify a strategy for the strengthening the health care system
- Represent the organization and liaise with local and national authorities, UN, NGO, and donor agencies to promote the organizations programs, facilitate successful coordination of activities and ensure transparency and accountability to all stakeholders
- Participate in writing and reviewing proposal applications
- Provide technical inputs and assistance to programs with particular reference to financial management and reporting systems
- Participate in UN health, Nutrition and WASH Cluster coordination to ensure programs playing a vital role and to secure required support from the cluster coordination mechanism and the UN funding instruments such as CERF, CHF et
- Oversee program operations and reporting, ensuring compliance with agency policies and procedures, Donor regulations and local laws
- Monitor, evaluate and report on all program activities and progress to the central office and Donors
- Oversee the preparation of annual work plans and budgets
- Report regularly to headquarters, providing timely updates of all situational and project developments
- Primarily responsible for expanding country portfolio
- Pursue new sources of donor funding and maintain adequate donor funding levels to sustain identified program and support activities
- Drafting and editing proposals
- Remaining aware of donor funding intention.
- Oversee the recruitment and selection of qualified program field staff, recommend promotions, disciplinary action and termination of staff in consultation with supervisors
- Collaborate with security staff to maintain security of staff in the field locations
- Make frequent site visits to facilities to ensure that appropriate care and training are being conducted and to offer support to field staff
- Maintain open lines of communications with all field staff
Training/ Capacity Building
- Determine training needs for the field staff
- Train senior national staff to increase their responsibilities in order to build capacity and ensure sustainability of programs
- Advocate and plan for professional development for expat and national staff
- Maintain frequent communication with Regional Coordinator to ensure program activities and objectives are communicated
- Work with Deputy Country Director, Medical Director, Finance Director, Security and Logistics staff to ensure the coordination of programs
- Represent the organization at task force meetings, assessment missions, camp coordination meetings, UN coordination meetings, INGO coordination meetings
- Interface with national government and relevant agencies to ensure mutual understanding of programs and maximize resource distribution and allocation of available funds
- Serve as the principal liaison with Donors on matters related to the program to ensure financial and programmatic accountability to Donors
- Establish and update contact details of potential Donors in-country
- Participate in Donor meetings and communicate relevant information to HQ
- Work with key Donor Staff to develop and maintain optimum financial and programmatic relationship
- Ensure maximum visibility of the Agency amongst the NGO community
- Lead the production of reports and ensure the timeliness and accuracy of information provided, as well ensuring confidentiality of sensitive information.
- Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the organizations Code of Conduct, ethics, values and standpoint with regard to internal and external actors
- The Country Director is ultimately responsible for the security management of staff, operations, assets and directs country-specific response to security threats and incidents, up to and including management of evacuation
- Monitor security level and consult with the Director of Global Security to upgrade or downgrade level
- Responsible for ensuring that Incident Report Forms are completed and submitted to HQ Security in a timely manner (within 12 hours)
- Responsible for ensuring all staff are given a security briefing, and required documentation upon entry into the country
- Ensure application and compliance of security protocols and policies
- In cooperation with the Security Coordinator, monitor the security situation and inform the HQ Security Office through weekly security reports
- Ensure that country security guidelines, SOP’s and policies are updated twice annually (July 31 and January 31) including contingency planning for evacuation, in accordance with agency protocols and respected by all staff
- Ensure adequate security funding is budgeted
- Nominate security focal points at each operational site in country
- Collect and document local security related information (social & political context, external players, presence/reasons for conflict, military developments, political economy of armed groups), and communicates to the Director of Global Security at HQ DC office
- Establish a reliable communication chain to disperse important information, whereby once the CD communicates a message, it is systematically passed on from one person to the next, with each person knowing who they are responsible for informing. (phone tree)
- Collaborate with local agencies to aid with security management
Code of Conduct
It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, Trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any suggested activities then you have an obligation to report.
- Typically an Advanced degree in related public health or related area. Equivalent combination of relevant education and experience may be substituted as appropriate.
- 10+ years of project management experience (management, planning, staff development and training), skills in emergency/ development programs; or equivalent combination of education and experience
- IMC experience is highly preferable; 5+ years in IMC senior field position
- Significant experience in development programs, mainly in the health field
- Extensive fundraising and representational experience
- Minimum financial management including preparing and managing budgets, banking activities, contracts and negotiations.
- Strong writing, presentation and program development skills
- Experience in developing and managing procurement and logistical procedures and policies
- Skills and knowledge in program sustainability and capacity building, public-private partnerships and project monitoring and evaluation (both quantitative and qualitative methods
- Comprehensive knowledge and working experience with USAID, World Bank, EU, DfID and other development
- Proven capabilities in leadership
- Demonstrated strong negotiation, interpersonal and organization skills.
- Capacity to be innovative and open-minded to the application of new technologies to organizational program domains
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.