Senior Programme Coordinator


Established in 1951, the International Organization for Migration (IOM) is a Related Organization of the United Nations (UN), and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Operational in Indonesia for more than 40 years, IOM Indonesia is one of the largest IOM Country Offices (CO) in the world working on a wide range of activities in partnership with the Government of Indonesia, civil society, private sector actors, migrants and communities. IOM Indonesia is engaged in several thematic areas, including: Refugee Care, Counter Trafficking and Labour Migration and Human Development (CT/LMHD), Disasters, Climate and Resilience (DCR), Immigration and Border Management (IBM), Migration Health, and Resettlement and Voluntary Returns.

The IOM Indonesia CO is seeking a Senior Programme Coordinator for its long-standing programme of support to irregular migrant arrivals, asylum seekers, and refugees seeking durable solutions. Focusing on government collaboration, accountability to programme beneficiaries, and innovative solutions and problem-solving. Working closely with the CO’s Assisted Voluntary Return and Reintegration (AVRR) and resettlement teams, the Senior Programme Coordinator will be supported by Field Coordinators, in order to facilitate coordination with field office locations and, specifically the relevant refugee accommodations supported by the programme.

Under the direct supervision of Chief of Mission (CoM), and working in close coordination with Field Coordinator and Heads of Sub-Offices, Heads of Field-Offices and Head of Resources Management unit the Senior Programme Coordinator will be responsible and accountable for support to and coordination of the daily operations of the Regional Cooperation Arrangements (RCA) Programme in Indonesia. Senior Programme Coordinator will monitor and ensure delivery of support, protection and services to some 8,000 refugees in Indonesia ensuring the successful implementation of the assigned programme in line with IOM policies, government regulations and international humanitarian standards.

Responsibilities and Accountabilities

  1. Coordinate the overall implementation and monitor the administrative and operational activities of the Regional Cooperation Arrangements (RCA) Programme including strategy development, efficient implementation of respective activities, programmatic obligations for reporting and efficient budget management, related operations and donor/partners coordination.
  2. Coordinate and supervise the overall delivery of services (including protection assistance) and support to IOM programme beneficiaries. Ensure that agreed programme activities are implemented in line with core programme objectives and organizational standards. Incorporate the risk management in decision-making processes.
  3. Provide expertise on the design, development and implementation of Durable Solutions activities (including but not limited to livelihoods development and resilience activities).
  4. Identify gaps, operational challenges, and constraints; propose viable solutions with a view to increasing effectiveness and streamlining procedures in the areas of responsibility.
  5. Establish partnerships, develop and maintain liaison with local governmental authorities, international organizations, donor community, voluntary agencies and other stakeholders in the areas under his/her responsibility.
  6. In coordination with the CoM and the Programme Support unit in Jakarta, identify and promote strategic & technical partnerships and funding opportunities with relevant government entities, international organizations, private sectors and civil society partners and other relevant stakeholders, that are in accordance with the IOM mandate and relevant to the objectives of IOM Indonesia CO strategy.
  7. In coordination with the CoM, represent IOM and participate in relevant conferences, workshops, trainings and seminars.
  8. Supervise staff, as well as consultants, implementing partners and service providers recruited to support and/or undertake specific activities within the RCA Programme, in line with IOM regulations and rules, to achieve expected programme results.
  9. In coordination with the CoM and the Programme Support Unit, participate in relevant technical working groups of UN Country Team (UNCT), including Results Groups of the United Nations Sustainable Development Cooperation Framework 2021-2025 (UNSDCF) and relevant sectoral groups of the Humanitarian Country Team, among others.
  10. Prepare regular and timely reports for the Office of the CoM in Jakarta in order to provide an objective overview of programme implementation, including office operations, government liaison, staff and financial issues. Prepare other reports, briefings, background information, narratives and statistical analysis as necessary and required.
  11. As the Head of Sub-Office, manage the operational, human resource, procurement, administrative, budgetary and financial activities of the assigned sub-offices, in line with IOM’s rules and regulations, and in close coordination with the SRMO and other relevant units at the IOM main office in Jakarta
  12. As the Head of Sub-Office, ensure all reports and administrative activities are submitted to the Resources Management Unit in Jakarta in a timely manner.
  13. In coordination with the CoM and SRMO ensure compliance with IOM policies and procedures, including the implementation of internal control measures and necessary risk mitigation measures to prevent fraud and mismanagement.
  14. Monitor and maintain readiness for refugee disembarkations, as well as disaster events and risks, including those relating to climate change and climate-induced displacement; support and ensure preparedness for emergency response amongst IOM staff, and through regular engagement and capacity-strengthening of Indonesian authorities, international and local partners and with a particular focus on IOM’s respective mandate for Camp Coordination and Camp Management (CCCM), as well as Shelter and Non-Food-Item (NFI) provision, Emergency Health, Registration, Data Management and Analysis.
  15. Perform such other duties as may be assigned.

Required Qualifications and Experience


  • Master’s degree in Management, Business Administration, Finance, International Relations, Humanitarian Affairs, Development Studies or a related field from an accredited academic institution with seven years of relevant professional experience; or
  • University degree in the above fields with nine years of relevant professional experience.


  • Experience on an International level managing humanitarian programmes with refugees, asylum seekers, irregular maritime migration;
  • Experience in managing multiple sub-offices and/or multi-cultural team to achieve agreed objectives;
  • Experience on the programme areas of disaster risk reduction, emergency preparedness, emergency response, etc;
  • Experience on an international level of direct donor liaison; with regional experience in the direct care of refugees in various cost environments; operational or field experience in migration related issues;
  • Extensive experience in public relations, as well as in liaising with governmental and diplomatic authorities and institutional institutions;
  • Field experience in management, humanitarian and migration-related activities, complex project implementation, liaison with governments and international agencies;
  • Practical experience in IOM administrative and financial management, budget monitoring, cash management and internal control procedures; knowledge of IOM finance, procurement and HR procedures and rules;
  • Experience working in the region is an advantage
  • Experience with project implementation, scheduling and deployment of resources


  • Knowledge of refugee framework and Convention; experience providing direct assistance or definitive hands on experience with refugees, asylum seekers and other beneficiaries.
  • Strong management capability and experience, especially in the field of humanitarian assistance.
  • Knowledge of the region is an advantage.
  • In depth knowledge of the broad range of migration related subject areas dealt with by the Organization.
  • Knowledge of UN and bilateral donor programming.
  • Knowledge of resources management’s rules and regulations.
  • Good level of computer literacy.


IOM’s official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process,
which may include written and/or oral assessments.

How to apply

To apply, interested applicants are invited to submit their applications HERE via the IOM e-Recruitment system by 24 October 2023.

  • IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to:

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